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November 2023 by Karin Nordlander
Very attentive staff. Great room. Delicious breakfast.
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November 2023 by Regina Mcmullen
It's the only place we stay when in FL. Pet friendly an the rooms are nice.
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November 2023 by Jennifer Morelli
The rooms are incredibly comfortable for a longer stay. Mini kitchen with a full size fridge. Beds are comfortable and the AC works. Employees are awesome and will go above and beyond to try to help resolve any issues as personally experienced in my last stay. This is my go to hotel when I stay in Ocala.
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October 2023 by Jeffery Parker
Just like home living away from home. Very clean. I stayed for many weeks. Pleasant people making you feel very welcome, like family, even though being a guest.
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September 2023 by Bonnie McGough
The guy at the front desk was extremely rude to my brother he had me on speaker and I will never stay there I think he’s the manager he’s also extremely
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September 2023 by Bobby Lawson
Mistakenly booked for two nights instead of one. Hotel Operations Manager and General Manager still charged me for two nights and would not credit me for one night. Shower also did not work well. I have employees that use this hotel about 35 nights a year and will no longer use. Customer Service is expected for customers to continue to use.
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August 2023 by Theresa Capozziello
Really nice comfy room, quiet area, super friendly staff, good breakfast included. We only stayed one night. .....dropping off the kid at college, All the Marriotts in Gainesville were sold out, or crazy expensive. This hotel was a bit off the beaten path in relation to UF, but certainly a great
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July 2023 by Maureen Peteler
Very great staff.Everything was perfect.Had to leave sooner than I booked. Checking out at 11:00 and they refunded my extra day that was prepaid. I would stay here again when in
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May 2023 by Mary Danis
Clean room and comfortable bed and pillows. Breakfast was good. Friendly staff. A little confusing finding it as it is in a maze of different hotels. Convenient to gas and restaurants.
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April 2023 by Michael Dierking
Stopped for a night on our way to Naples. Breakfast could have been better, but it could have been worse. Would stay again when passing through.Rooms: Was clean but could use a deep clean carpet especially.
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April 2023 by StarlightMirror
I came downstairs at 9:45am for breakfast and it was already being broken down. I saw one woman with a plate of sandwiches that she took and gave to the staff. Unacceptable! If breakfast ends at 10, it’s out until ten.
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March 2023 by Margaret Parr
The room pictures are misleading, we book a room with a fireplace, no fireplace anywhere, tub was clogged, blood stain in shower curtain, no urgency from administration to resolve the issues. Breakfast was good.
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March 2023 by Christine Me
room was nice king studio but management and service is terrible. had to go ask for fresh towels everyday, trash not emptied after 5 days. front desk gave us trash bags to empty ourself. had to argue with management after 4 days to get clean sheets. This put a damper on our family vacation. Pool was dirty, not use able,hot tub was green and taped off and not useable.
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February 2023 by Mary Risley
The Ocala Residence Inn is the most comfortable long -term hotel I have had the pleasure to enjoy. The room was very clean at check-in and the cleaning crew was always attentive to our needs. Barbara, from housekeeping, was so kind and even remembered the names of our 2 dogs. The breakfast buffet was a fantastic mix of hot foods, fruit, delicious oj, and even hot chocolate. I stayed for 30 days in January, and it became home. I actually miss the comfy hotel and the warm staff.
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January 2023 by Todd Haifley
My family and I checked in for a 3 week stay over the holidays. The room we were given smelled of animal urine and the floors were sticky. We ran a towel over the tile floor and in just one swipe the towel came up black with dirt. Looking further we found there was dirt, grime and dust in every corner and door jamb. It was obvious that the cleaning staff had not given this room the attention advertised in the Marriott cleanliness standard.The oven contained a dirty pan in it that still had food on it from the previous stay and the dishwasher was broken. The dishwasher locking handle was missing which made it unusable and we questioned the cleanliness of the dishes based on the fact it was unusable.The pull out couch was so worn and uncomfortable that it made it unusable and one of the toilets in the bathroom ran intermittently.I am a lifetime Titanium Elite customer and stay in Marriott properties exclusively throughout my travels. I can say with full confidence that this was the worst property I have ever stayed in as it relates to cleanliness. We ended up checking out after only one night of our scheduled 3 week stay and finding a rental property instead costing us and extra $1500.
