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March 2024 by Devin hasstarzz
Had windshield replaced, came out to work on truck and they didn’t seal the windshield had another tech come out pull it off tell me they messed up, they didn’t seal the top of the windshield whatsoever so water was pouring i, all kinds of water damage ruined electronics and they are trying to act like it’s not on them to pay for it. Just figured yall should know. Will be adding photos after I crop them from the videos of the damage and water leaking in on radio and tuner and ect.
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March 2024 by TJ OBrian
I tried to call to get a simple quote to reseal, not replace, just reseal my windshield and the automated AI voice response garbage system will not let you talk to a living breathing person! Safelite did a great job replacing my wife's car windshield, thought I'd give them a call, NOPE! They don't want my call so they don't want my business or my money. Very disappointed!
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March 2024 by Rob McKevitt
Nothing but good. Convenient scheduling, extremely competent, courteous technician, and willing to go out of their way to fix a problem with the glass they installed, which had a defect from the manufacturer. A nice, professional experience all the way around. 5 stars.
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March 2024 by Sean Freni
We brought in a 2023 Ram Promaster today. They had an issue with the windshield, so we had to reschedule, which was no big deal. We set that up for next week's service with ease. When the tech entered the van, our camera was hanging with the right side bracket broken. We have a picture of the camera took itself after having a "harsh event at 9:51 AM." We called them to find out if they would replace the $10.00 bracket when we came back, but they denied it completely. The van and camera are only six months old... It's not like this is a part anyone would move for any reason.The fact they denied a simple $10.00 part and blamed us we will never return for the point of something so small. What else could go wrong during the installation of the windshield, dash, or Ram forward camera system for calibration? We have scheduled to another shop.**A simple thing could be added to the sheet would be asking us to remove our dash cameras! We both would have avoided this issue.
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March 2024 by Joan Manley
Neat friendly service. Very concerned that I received the best service that I requested. Answered my questions fully and took patience to hear what I had to say. Very pleased.
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February 2024 by Richard Kamin
Great staff, was in and out in an hour
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February 2024 by Alex Pataffio
2nd experience with this location. Fast, efficient, communicative. Great job on my windshield!
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February 2024 by Steve Rogstad (Clean)
The technician was very informative let me know what he was doing when it would be done definitely recommend Safelite
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February 2024 by Alfred Trio
They have a good system and they use it well. And they're nice!
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February 2024 by Tyler Semple
Dropped a car off Saturday before 9:30 A.M. and my girlfriend dropped a very special pair of earrings without realizing it, I saw somebody leaned down next to her car, but I wasn’t sure why. A few minutes later that was when we realized her earrings were missing. When she picked up her car, they told her they haven’t seen anything. I’ve been trying to get a hold of them to check their cameras because I’m almost positive It was an employee, but I can’t get anybody to answer the phone.
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January 2024 by Lisa Berndt
I had my windshield replace about a week ago. Today when I took my vehicle to the Toyota car dealership for its oil change, they noticed and pointed out that the windshield was not installed properly. Now I have to go back to the shop in Ocala and have it fixed.
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November 2023 by C M
Professional staff with a great attitude. Service tech kept me informed with excellent follow-up.
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October 2023 by Hans
Great place, great people. Every employee I interacted with at this location was very friendly, enthusiastic and seemed hard working. Their appointment system is also very nice. Needless to say, my rock chip damage was fixed 100%
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October 2023 by Patrick Stalboerger
Robert was able to fit us in for a quick chip repair without an appointment. Chris did a great job quickly. Very fair price and very quick service. I always trust Safelite with my auto windshield repairs and replacement - this shop is the same great service I always expect. Thank you!
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October 2023 by GIRLS POWER CAMP
I was there to change the back side window, which was broken when somebody was trying to get in my car. The price of the window change is $319,99 but they also decided to charge for recycle a glass (which I didn’t have cause it was broken) , and changed my windshield brushes, even after gentleman at the front desk asked me if I need to change it and I said NO , so it made my total 540$ ; why don’t just include all the fees in the price! Doesn’t make any sense
