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February 2024 by C Kane
Ray Swab helped with straight up information about brands, reliability, warranties, etc for all appliances in home. He has gone above and beyond in helping! The office staff has always been helpful and pleasant. To our last and also important step of delivery. Curtis and Troy are awesome!! They are on time courteous, knowledgeable and helpful! I highly recommend these guys. Be prepared for a better experience than we have been conditioned to expect from the big box/chain retailers! Thank you, well done.
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December 2023 by rda42 DAmbroso
It’s always nice to deal with a local, trusted merchant. The level of care and service cannot be matched by the big box stores. We have found Setzer Appliance to be very professional, knowledgeable and a pleasure to do business with. Staff is very friendly and accommodating. Eddie delivered our appliance and was also very friendly and professional. We highly recommend Setzer for your appliance needs.
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November 2023 by rda42
It’s always nice to deal with a local, trusted merchant. The level of care and service cannot be matched by the big box stores. We have found Setzer Appliance to be very professional, knowledgeable and a pleasure to do business with. Staff is very friendly and accommodating. Eddie delivered our appliance and was also very friendly and professional. We highly recommend Setzer for your appliance needs.
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August 2023 by Sandy Rubey
Very friendly and informative.
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April 2023 by Kenneth Kotchevar
This is the One-Stop shopping place for your appliances!
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February 2023 by liz jones
Ocala Store: Chip is a rude and needs to take customer service training and learn to listen and not cut off the customer!!. My aunt called and we heard his poor sarcasm!! He muted the phone and we told her we're better off at Big Business instead of supporting small business with DONKEYS NAMED CHIP!!Not worth any star!!
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January 2023 by Gavin Karelitz
Great selection of products and staff is extremely helpful making your selection of appliances. Competitive prices. Highly recommended when you are looking for new appliances.
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December 2022 by Lacy Jernigan
Love this local company. I can call and just tell them what I need and they deliver it!
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November 2022 by Leanne Terry
Ray was very helpful, will definitely be back!
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November 2022 by P W
Despite some setbacks due to supply chain issues, we were very pleased. Setzer's is pretty much the only place in Ocala for high-end appliances. They have a knowledgeable sales team; Chip was patient with our repeated calls inquiring about the delivery date of our washer and dryer. The delivery and install team was outstanding.
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November 2022 by Paul Smith
I bought a fridge and freezer from here about 6mo ago. They got me exactly what I wanted at a good price and had it delivered and installed. 6mo later the freezer has gone out, a quick call to Setzer's and they contacted the manufacturer for warranty repair and a local repair company for me who was able to come out the next day.
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November 2022 by Mark Turner
After 2 months of waiting for them to deliver a dishwasher, still no call or email or anything. They've completely forgotten about me. I guess that's how they treat some of their customers. Screw you guys, I'll go to Lowe's!!!
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July 2022 by Joe R.
- 0 stars would be given to this company if the option was there. This real piece of work Chip is the worst salesman I've even talkies to in me life , snotty, testy has a smart mouth and a terrible attitude problem. Blew of my wife and me both hung up the phone because I didn't appreciated is mouth with me or my wife. We we're both very nice. If not an owner he's be firEd quickly while I look for a more professional salesman / snotty owner with an attitude problem. I will not give them the satisfactory of my money to such an unprofessional over there. And will not call back or recommend anyone else does any business. Let Chip keep running off customers like snotty unprofessional he is -
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November 2021 by Lisa M.
Needed to replace a refrigerator and a freezer with a specific brand and size. Had gone to another store and was told we needed to wait at least 3 months for delivery. I called Seltzer's and spoke with Chuck on the phone. He quickly emailed me the specs of the unit I was interested in and told me they had both in stock. We went to the store ordered them and they were delivered them yesterday. Very happy.
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November 2021 by Sharon Eaton
We went there not knowing what to expect we are from out of State they were very pleasant to us and a lady named Michelle helped us. She was very helpful and explained things very well and when we come back and start the building of our new home we will definitely go there to get our granite. Actually they had other employees walking around doing things and they were also very nice it was just a pleasant experience. We are Sharon and Steve
