Truist is a business with very pleasant and helpful employees who are always kind. Service is good, with no reported problems. They offer services like wire transfers and notary services. Currently, to maintain health and safety, they are adjusting services. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and some branch closures. Branches without drive-thrus remain open with enhanced sanitization. Customers have recently noticed longer drive-thru lines and what appears to be fewer employees.
Mr. Dean is very polite and helpful. He provided excellent customer service. Most appreciated.
March 2024
A customer since '99, I have noticed longer drive thru lines recently and what appears to be fewer employees. As far as service, I never had a problem, and everyone was always kind. (Update:) Recently I needed help with another matter and Jeffrey, Mgr., was more than happy to assist me.
September 2023
A customer since '99, I have noticed longer drive thru lines recently and what appears to be fewer employees. As far as service, I never had a problem, and everyone was always kind.
