A customer since '99, I have noticed longer drive thru lines recently and what appears to be fewer employees. As far as service, I never had a problem, and everyone was always kind.
July 2023
Every time I’ve been here they have been very pleasant and helpful. I have used them for little things like wire transfers and even notary services.
January 2023
Trying 3 times to deposit a lot of cash they turned it down saying it didn't smell right..really!! Cash was protected in a sealed freezer plastic bag. Never ever had a problem when it was SunTrust,have been banking with SunTrust for 10 years..Oh,and that's after waiting 30 minutes at the window..
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.