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January 2024 by Francisco Valladares
Great team awesome service.
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January 2024 by Teresa Artman
Back with the team's mobile for way too long AT&T's to expensive to bring back to dream mobile lot cheaper.
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December 2023 by Beulah Carey
Great store in in Ocala. Jose D was wonderful and provided great service. I’m a happy customer!
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December 2023 by Heather Stine
Miguel was super helpful and answered all my questions. Thank you!! ????
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November 2023 by Ruben Gonzalez
Sales rep did not assist us as promised did not order the phones as we requested even though he repeated exsactly what we wanted. The rep also perceived to have a negative attitude. He also tried lying to me about a package deal that doesn't exist. Then pushed me off to another sales rep to assist with setting up my phone. If it wasn't for the kind manager I would of moved my business else where. Not good for a first impression.
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September 2023 by Bobby King
Miguel Rivera is an Excellent Employee.he's very helpful and Professional .he's definely an Asset to this Operation . very rare nowadays . Mr.Kelly !!
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May 2023 by Sam & Angela Garcia
Tmobile has been the best service we have had in years and they always look out for their customers!
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May 2023 by Sam & Angela G
Tmobile has been the best service we have had in years and they always look out for their customers!
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April 2023 by Brinab67 C.
Very friendly staff. They were very eager to assist me and meet my needs. I highly recommend this store. The staff really knows what customer service is.
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April 2023 by Zaee Hendrix Tvv
Great customer service and Ben was very helpful and very nice. I recommend you guys check out this store in Ocala at all times
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April 2023 by Tom Martin
Ricky Bobby handled everything I needed with speed of a Greek God. He's truly a vital asset to the company
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April 2023 by Ann Hilton
Yenilka and Ben were wonderful very helpful. Added a phone to my acct today
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April 2023 by T D.
Store employee, Kailyn, helped me get my 4 lines. She gave me exceptional customer service. She went above and beyond. Someone should give her a raise. She was friendly, patient and helpful. There was a miscommunication on international calls but it was prob on my part. So when I called back Conner was helpful as well and is forwarding my message to the manager to assist me further. All employees who work there, are extremely friendly and helpful. I highly recommend the t-mobile store at the Paddock Mall in Ocala. You won't be disappointed and will feel cared for.
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February 2023 by Brad Robertson
Moving here it looked like I had 2 BAD internet options that were WAY more expensive than T-Mobile so thought I would give it a try. 2 months in and my service has been awesome! Would highly recommend to others!
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January 2023 by Terry Albrecht
Sales rep wouldn't let me buy a pixel 7 without purchasing a charging brick for an additional $26. I told him I have 3 at home. I already own 3 Pixel phones, I don't need another charging brick. He refused to sell the phone. And was trying to claim to T-Mobile would reimburse me for the accessories. Awful service, obvious lies. I'll be looking for the manager in the next couple days.
