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February 2024 by John Hobbs
Called and asked if they had a certain phone in stock and was told yes. Twenty minutes later I show up for said phone but to my surprise they didn't have one. We try to order one and send it to my house but the sales representative was very agitated and shirt I gave up on their attitude and went to a different store and they we able to get the phone I wanted with a smile and a good attitude. Ironically enough the second store have heard nothing but bad things with this store and I can agree with that! Avoid this store and head to the one in the mall or the other one just next to the mall.
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February 2024 by Mr Fritz Real Estate Steals and Deals (Mr Fritz)
Nice people to help you out
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February 2024 by Richard Kamin
Very good group of employees
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February 2024 by Rocky Armbrust
I don't even know if I can pronounce his name or spell it right Malik but he definitely has a way with veterans and does not know anything about customer service but that's the problem with this generation and today's world I recommending staying away from the store and if you go back to the store in a month I guarantee you Malik is not employed there wow what a way to treat a vet
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January 2024 by Sandra “Sandy” Papapietro
Any time I need help with my phone, they are always happy to help.
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December 2023 by Travis Pritchard
Bull s... Employees
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November 2023 by Michreal Waltman II
T-Mobile is the worst as a 50 year old man I have had a few contracts but after they literally stole 1100 off of my card and only returned 100 a month I bought 3 phones ended up owning one leasing one and paying for one(mind you I paid in full signed contract and had everything on my end) I have had nothing but issues with the service. And the customer service is awful I would give this negative 5 stars if possible
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October 2023 by Mema Geegee
Every t-mobile store needs a Danny! This gentleman was the very idea of what great customer service should be like he even went out of his way to make a bad customer experience from another t-mobile store into a great one he redeem my faith in what great service should be like this young man and his coworkers were knowledgeable in the services and products he took his time to fix another stores mistakes his team Jaime and Nilly were there to help fix the problem as well this store his a great team that works together to get the job done. I was truly amazed and restored my faith in great service.
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October 2023 by Norman Landis
Representatives are always a great help. Thanks to Malik and the rest of the team down there at t-mobile.
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September 2023 by Agustina Gonzalez
Customer friendly and all staff are professional and happy to assist. Special recognition to the manager and the wonderful Ms Helen. Willing to answer questions with a smile and take the time to explain the process. It was truly a pleasure shopping at this store!
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September 2023 by Billy Bowen
Danny was amazing and spent over a hour helping us fix our phones even tho he didn’t have to. The customer service has by far been the best I’ve ever had at any phone company.
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August 2023 by Karen Hill
My husband died & I was trying to get my phone put in my name & take off his....But NO I couldn't do that at the store even with a Death Certificate!!I had to call #611 spend time talking with a customer service agent who kept saying the WRONG # to delete!!!?Then I find out that a week later I have to be waiting by my phone for them to call ME!!!!I HAD JUST FRICKIN CALLED THEM!!!!! GEEEEZ!!! ???
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June 2023 by geoff downey
Mr. Diego. Definitely not good at customer service. His little hand flip for you to go away is demeaning. I'll be speaking with whomever his boss is. Tired of the runaround and his rudeness. No reason to be like he was. Many people out there looking for a job that would be a better fit.
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June 2023 by Shemere Peterkin
Diego was the best!!! He is very personable and attentive. He helped me through my entire process of my lost phone with no problem.
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June 2023 by Paul
Great customer service from the team here at T-Mobile! Would definitely recommend to others. Malik and his co-workers were a great help.
