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March 2024 by Janeece Ace
This establishment is by far one of the best auto shops I have been to! They have never given me any issues, they’re respectful, and they’re efficient. As a young individual I felt safe not being scammed out of my money. I have been and will be back to this place if I have any other issues or need maintenance.
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February 2024 by Carol McKeever
All the employees are outstanding. They are customer service oriented and they go above and beyond to make sure the customer is getting the best service. I love the Pine Avenue location.
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February 2024 by Brad S
Randy is great! Really great service
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February 2024 by Florida Paranormal Associatoin
Employees are friendly and knowledgeable. Seem to want to help you and go the extra mile to make sure things are done right. Short wait time also!
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February 2024 by Nell Smith
I had an appt. at 9:00 and had to wait a bit after my appt. time before my car was serviced with oil change / tire rotation however - both gentleman I came in contact with at the customer service desk were very friendly, and the waiting area was clean and didn't smell of oil / grease. Would definitely use this location again.
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February 2024 by Cheryl Guisinger
They take care of my cars maintenance needs & get the job done in a timely manner!
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January 2024 by Felix Ezra
very profesional, very friendly, good people not out to get you!!! The manager and everyone at desk deserved a 10. Was there replacing all tires on my diesel truck F350.
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January 2024 by Jim Lovell
Felt welcomed, discussed everything with me - answered my questions great place to get service
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December 2023 by Dr John Podlaski
I arrived at my scheduled appointment and they were ready for me immediately. They clearly explained my requested service options. The guys at the front desk were very knowledgeable, friendly and very helpful. The service was done quickly. I have been to this location previously and have always found them to be honest and professional. I highly recommend them for any work you need on your vehicle. Very pleased overall.
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December 2023 by Jedikiah Springfield
The repair in question did not remedy the issue. The level of service at this location on the whole is outstanding. This particular occasion just didn't fix the problem. It will require a follow-up to complete the repair
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December 2023 by Viviana Diaz
I have been a customer of this branch since 2020, I am from New York and I am a 33-year-old woman and I had problems finding a good mechanic. I always put my trust in them from the first time my car failed, then the check in light came on. I took it back and they didn't find a solution. I thought it was something minimal and I continued using their services but it should be noted that they are very expensive in all repairs and I always paid more than 600 dollars each visit until in January of this year I had to change the tires on my car and they found another problem with my car I told them to repair it that I would pay in full they charged me $1600 for the tires and the repair on the invoice it says that I have a 60,000 mile warranty on the tires and the alignment 12 months warranty at which a couple of weeks ago I realized that my car is wearing out the tires, I came with the invoice and I told them the problem, they checked the car and they told me that I had to change the tires and do an alignment, and pay a total of $800, I told them If they don't find the problem, I can't change them, they tell me I have to wait 1 more hour, then they invent a problem that doesn't exist in the car, I take it to another mechanic and he tells me that the tires weren't aligned when I changed them, I take it where a third mechanic and he tells me the same thing, so I return with the invoice and tell them that they have to answer me for the warranty and the administrator laughs in my face and tells me that it is impossible, be careful who you give your car to because it can become disastrous how it is happening to me
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December 2023 by Holly Planthold
We had an emergency with the brakes and calipers. Called and Randy said "Come on down!".One hour later we are driving off with a safe vehicle, no more metal on metal, overheating, calipers that work but most of all peace of mind.Thank you, thank you, THANK YOU to the crew that worked so well and quickly to get us back on the road! You are awesome!!!
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October 2023 by Lorraine Bonfante
I've been going to Tires Plus since 2015. When I went in for an oil change 2 weeks ago, we asked if they had any openings for my stepson and he got the job. Zach really enjoys working there and he's learning so much.
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October 2023 by Debbie corlette
On Sept 14, I took my vehicle to Tires Plus for my 4 wheel alignment and to check the fluids as I was getting ready for a long drive and I had just purchased 4 brand new tires. I have lifetime on my vehicle. I went to the on on S Pine Ave in central Ocala. My car was not even on the lift 15 minutes. The hood was NEVER even raised. I asked how they could do the 4 wheel alignment so fast. The response was that my vehicle may not have rear wheel adjustments. My vehicle is AWD! Then I asked why I paid for a 4 wheel alignment if they couldn't align all 4 wheels. He said that they just sell it that way. So ripping off a customer is standard practice at this location. I went even further with him since I already knew he was lying. I asked if MY vehicle had rear wheel adjustments. He said he didn't know. So I asked him to find out. He again said he didn't know how to do that and for me to call the dealership. I mean really???? So I then asked if all my fluids were checked and ok. He assured me they were. I'm not sure how when they never raised the hood. Then he hit a few buttons on his computer and said he "thinks" I have 1 adjustment on the rear wheels, but I didn't need to worry about that. I realized I was not going to get anywhere with this idiot so I brought my vehicle home.I contacted corporate about this and was told I would hear from the area manager within 48 hours. I waited a week and a half. Nothing. So I called back. It was bumped up to the next level and I was assured I would hear from them within 48 hours. Well, 2 weeks later, NOTHING!.I contacted corporate again today. It is escalated to the next level. Again, a promise that I will hear from them within 48 hours. Now I really don't expect to hear from them. She also said maybe we were playing phone tag. I assured her we were not. No voicemails or anything.I did inform her that I would trash this location as well as the corporate ladder since nobody gives a damn. I also stated that if there are any issues with my new tires, they would be buying me 4 brand new tires.I also went back into my emails to review the receipt. It did not state what they did, but interesting enough, it stated I needed routine services such as an alignment and fluid checks. Ummmmm, that is what they were supposed to do!Anyways, do not use the Tires Plus Central Ocala. They are incompetent and liars! I will update if I actually hear from anyone.Tires Plus405 S Pine AveOcala, FL 34471Service: Wheel alignment
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October 2023 by Alicia Dance
We were very pleased with Randy, the manager, and his staff. They right away tried to find out what was wrong with my car. They explained their findings and how they're going to fix the problem. When I picked up my car, Randy took the time to discuss what they had to do to repair my car and what to expect after a few days. We were very happy and thankful for their excellent service.
