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March 2024 by Rae Lynn
Laura at the front desk, FABULOUS! I heard grinding on my brakes after work. With it being 5pm I was almost certain I'd be outta luck. Dominik and Jr were FAST! They had all my brakes inspected and let me actually look and see my rotors and pads. I was in and out in an hour!
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March 2024 by Jeannie Reed
No stars for this place very poor service and if you make an appointment they don’t honor it. If you have a free service because it’s part of your contract with the expensive tires purchased they will think of any excuse not to maintenance them. You will be waiting around for hours because they put other customers ahead of you even if you have made an appointment… very poor customer service. I had to post 1 star to be able to post this review
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March 2024 by Dawn Nunez
Excellent service! Clean location. Just went to purchase wiper blades and the tech installed them for me right away.
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December 2023 by Alina B
Laura was efficient, extremely helpful and caring about my budget and needs, displayed all my options. You all are Amazing!!!
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December 2023 by Georgio Vagianderis
So my wife and I had bought what we thought was a nice van for our family.. and what we had bought was a lemon.. just FYI to everyone and anyone who is buying a vehicle from a buy here pay here ALWAYS make sure you have your tire plus family take a look at your car before you buy it..thank you so much for your help and support and time in making sure we are all safe with our new car and we are very happy with the service and many more ways to help us out with this. Thank you again Melinda, Jay and Derek
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December 2023 by Gent River
Lies!!!! I take great care of all of my vehicles. I had all kinds of maintenance and repairs on one of my vehicles that I took to this store...Derek had the nerve to tell me that my Coolant reservoir was empty, my power steering pump was leaking, my valve covers were leaking (was not included on the work order)and my serpentine belt was dry and fraying...smh. He wanted to charge me $920 to fix a leaking power steering pump, a cooling system pressure test and a belt tensioner, which he never even mentioned to me...Well, I've had both valve COVERS replaced (and of course the gaskets) about 1700 miles ago, the power steering pump was not leaking fluid as the oil was motor oil that I spilled when I changed my own oil 2 weeks ago, the serpentine belt was replaced in December '22, and as for the Coolant reservoir being empty, I drove to another parking lot and checked it, sure enough it was at the correct level for a hot vehicle. I was there for a mileage service, but the things that were supposed to be checked/changed weren't... transfer case fluid, transmission fluid, brake fluid, differential fluid, tire rotation, wiper blades, cabin filter and a host of other things.... I even heard him lie to a person on the phone saying that they do not take outside parts from customers to do repairs....I know that is not true as the first time I came there I had my own parts that they installed... I will not be returning to this unscrupulous business. Over charging and making up false deficiencies...take your vehicle somewhere else....I DO NOT RECOMMEND THIS BUSINESS!!!
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December 2023 by Richard Burton
Every time I go in for something simple like an oil change.I am also being told it needs more work, no proof of what's wrong ever time it over $1000.00. And when they say it's fixed, it end up back In at the tires plus for the same job now it is something else and another $1400.00 more to get the same original problem fixed.this has happened with all my four vehicles. Have they heard of honesty is the best policy ?
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December 2023 by Sydney Turner
Clerk on duty (Laura) hung up in my face after she sold me the wrong tire and was “unapologetic”. I paid for the right tire however she handed me the wrong tire. Prior to coming into store she told me it would be a 4 hour wait to have a tire changed. I came to just purchase the tire moments later and then “ miraculously” she said they could fix it immediately. Customer service sucks, rude, unpleasant and liars!
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October 2023 by Greg Willis
Great customer service. Let's you know if you need additional work. Nice and professional
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October 2023 by Gabe Centurion
Sent my wife in for an alignment and get a ticket saying my front strut is bent and they need to replace both sides. They want to charge 1700+ for the work. I call the gm dealer get the problem side strut myself for 139.00 OEM GM MANUFACTURER PART! Within 2 hrs. Get home start working myself. These crooks cut both boots on my wife's 2019 terrain and wouldn't you know it there's not a single bend strut on the car. These Mfers have no class or decency. Do not recommendServices: Tires
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July 2023 by Jacob Revell
I called needing an oil change and tire rotation. I also thought I needed an alignment and possibly shocks and ball joints. I spoke to Derek and advised I’d need them to diagnose the issue to confirm. When I dropped off my truck and told Derek the issues I was having he was confident my tires just needed to be balanced but he would diagnose and let me know. Instead of confirming my thoughts, he said my truck was in great shape and the balance did the trick. He saved me a ton of money and my truck was back on the road in two hours driving like new! This is how to do business! Great job Derek and team! I will refer anyone needing service work to y’all!
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July 2023 by G Mosher
I guess I visited at a good time (Tuesday - 0900) when they were not busy at all. I was able to bring my wheel & tire to them & they were able to get it changed & balanced in like 15 min. Professional; prompt; and knowledgeable! Super happy! Thanks guys!
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July 2023 by Jo Reagan
We were on our way to Auburndale to visit our daughter when our truck blew the radiator in Ocala.the tow truck driver took us to tires plus they fixed my truck and got me back on the road as quickly as possible and it's been a week and I'm back home in Knoxville tn The truck is running great. I want to thank the crew that works there. They were very professional and polite during a heavy work load from what we seen ,I would recommend them to anyone who needs work done to there car! Thanks for your help during our crisis and working us in last min. Len and Joann Reagan
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July 2023 by Janice Brown
We were traveling and had a tire loosing air. We called ahead and they began to fix the tire right away. We found them to be very kind, professional, and affordable. Thank you for getting us back on the road so quickly!
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June 2023 by Twinquetta Gallons
I love the service that they gave to me and my husband when we got there and they had nice customers that help us with the rest of the payments by the grace of God he was a lifesaver
