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April 2024 by cathy a
Not sure what exactly has happened here… possibly under new management?Always had the best customer service hereUnfortunately, not my last two visits.I will be taking my business somewhere elseEmployees don’t seem to be very helpful at all
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January 2024 by Bill Chamberlain
Friendly and helpful staff
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December 2023 by Sponge Bob
To start off, I went back and forth on four or five stars. Home Hardware is very good. But I didn't find them to the point of five stars (yet). They may be worthy of five stars that I rarely only give out for only the outstanding in their field and price point. So at this point I will say they are better than four stars. So since they don't have 4.5 stars, I gave them four.Parking isn't bad, but it seems way farther to the door than one might think. But it's not bad. the store itself does have an outside garden center which I really didn't go in yet. But I like the idea that they have it.The store seemed fairly large. It is not huge, but large enough to feel like they will have most of what you might need. But still feel like a home town hardware store. I think that they have just the right size.In my case I went to other places first before visiting Home Hardware. The big box stores seem so disorganized, that I have trouble finding what I need. And I spent 45 minutes trying to get an employee to help me acquire an item I wanted to purchase. But after many calls over the intercom, no one came to help.Where as at Home Hardware had folks available immediately and through out my visit. The employee was very helpful and assisted me with a couple of items all the way out to my vehicle.I'm not sure about the prices yet, but from what I did notice, they looked competitive or better than the big box stores. Home Hardware seems more like a smaller business, even though they themselves are quite large in terms of locations. They just feel more like your local hardware store rather than a giant corporation like the big name competitors.
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September 2023 by Ron Roberts
Great place with amazing customer service. These people really care and want to help you. I would go here before the big box stores.
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July 2023 by scott whitten
Have bought their propane gas for years. It cost a little more than other places but we didn’t care. Went in the other day with our usual bottle that was almost empty but this time we brought in a second bottle that was almost full but wanted to get it topped off. Should have cost us maybe, $5. But they charged us $10 because they say that all “top offs” are $10 regardless of how much gas it takes to fill. No signs so stating. The guy that took our bottles didn’t tell us…knowing that it was practically full and that I’d be charged $10. The woman at the cash register just shrugged her shoulders. When we approached the guy that filled the bottles he clearly played d**** So, with all of the places to get propane in Ocala, and after always going to Home Hardware…we’ll never go back. They’ve lost all of our future business because of lack of signage and lousy customer service.
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May 2023 by Rio IT Group
Amazing store great experience. Excellent customer service.
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May 2023 by Ron Carlson
Love this place! Convenient and always very helpful.
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March 2023 by Kevin McIntyre
People that work there always friendly and they know where everything is and I'd much rather spend just a little bit more and help out the local store.
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March 2023 by Judy Scott
A wonderful store! They have a bit of a lot of items! Their plants are at least a third of other hardware stores. The employees are very helpful and friendly. Will definitely go here again.
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March 2023 by Ray Good
Better prices than Lowes or Home Depot. Also, you can purchase individual hardware pieces rather than pay BIG bucks for a whole package when only 1 item is needed. Give them a try.
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March 2023 by Robert Morley
Very nice store compared to the Big Box stores. Prices are a little higher but by the friendliness of the works makes up for that!
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February 2023 by Kyle Mendoza
Great place. Nice people. Help full. Love coming here.
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December 2022 by Richie Carrano
Great service and they always seem to have what I need.
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December 2022 by Joe Shannon
Always helpful & have whatever we need.
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October 2022 by Robin Bennett
Home hardware is a family run store. Service is the best. Always friendly competant help when needed. Store is very bright and clean. Ways a friendly country feel. Full stock of hardware and garden items. You can walk around all day just looking at their stuff.