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February 2023 by names_are.useless /YT
avoid if all you want is a U-Haul for a few hrs/a day & not the endless overpriced add-ons. Each time I attempted to rent an in stock vehicle from here, after clicking through about a dozen unnecessary add-ons like mattress bags, packing blankets, boxes, etc the cart would update at checkout to say vehicle no longer available. Select another "available" size from this location & it was the same; over & over.
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July 2022 by Brittany Janice
Good luck getting anybody on the phone.
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September 2020 by Katherine M. Bach
Out of what seemed like 5O Uhaul places in Ocala-literally every time i looked, it was as if they were on every corner-this was the ONLY store that had anything stocked. After 2 days of stopping at each one i came across, i finally walked into this store And it was able to grab the few boxes, labels,tape, and packing paper with no issues. The women behind the counter were knowledgeable and kind and helped me find what i needed and check out within 5 mins. I dont know why the other stores seem to have such an issue keeping their products stocked up, but ive never seen anything like this! It seems like my husband and i are always helping someone move, renovating a house for our own family, helping friends, And opening new business offices-and one of the 1st things we learned is that uhaul sells all of that stuff at the absolute best quality and for the cheapest price. But people like me cant buy from them if they’re always out of stock so i hope the other locations take a hint from this store and keepCustomers happy
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July 2019 by Gorgi Mills
Great rates
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September 2018 by geresha gordon
First of all uhaul sucks!!!! I want my money back for both times . Our first experience the lady charged me for two days and I only had it for one I called saying I was gonna be late I dropped it off the next day she called me yelling at me saying I couldn't do the online service to drop it off & said I'm charging Yu another day i went off because she already charged me for two days when I only needed one day. She was rude. The second place it was raining when we got the truck so they didn't show us the truck before we got it, we got all the way to our destination & we couldn't use it because it smelled like a million cats were in there and peed everywhere the manager on pine said he didn't smell nothing but left the back door open to air out either you live with cats and you're use to that smell or you're lying. because the person helping us even said why does it smell like cats in here . I'm over uhaul and their poor service .
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June 2018 by Faith Princess
Good place
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December 2017 by Richard Morgan
Friendly staff and clean location.
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August 2017 by Brad Hiatt
Great place to rent. Quick turn around, friendly, and will rent there again if needed.
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May 2017 by Talosian Venution
People were very helpful here
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February 2017 by Billy Akerman
This is in MBBS Appliances. Great bunch of guys.