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January 2024 by Kyle Jensen
Carlos was our sales representative, and he was amazing. Very friendly attitude, always smiling, and just wants to help in any people in any way. He answered any and all questions I had for him about my new car, and gave us a great deal! I would highly recommend him as well as Volkswagen of Ocala!
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January 2024 by Heather Porter
Although this may not be the best time to purchase, I had a very smooth car buying experience. I will say no one here is pressuring, which is nice but they sure do take their time. Be prepared to be there for a while!Shawn was really personable and seemed like an all around good guy. I'm very happy with my car and their support after my purchase.Go see Shawn!!!!
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January 2024 by Randy Lutrario
I can’t say how grateful I am that I came across this dealership on Auto Trader. Not only did I get a better vehicle than I was searching for, I got to experience extraordinary customer satisfaction. Everyone I worked with deserves kudos at this dealership. Mike Irish, not only worked hard on getting this deal done for me, but he treated me so well and his knowledge of the vehicles was spot on! Chris Hudson, did all he could to help me achieve the number I needed with the right vehicle. The business manager, Joe, was polite, knowledgeable and helped with my needs to the end. I absolutely love my vehicle choice and overall this has been the best experience at a dealership, hands down. Way to go VW of Ocala!
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January 2024 by Renee Mercedes
I cannot express how much gratitude I have for Anthony Colon and Parker, the Sales Manager, for going the extra mile to make sure I was comfortable and confident in any purchase made with them. They had patience, honesty, and was ready to answer any questions I had. These gentleman made the experience smooth and I appreciated the kindness. If you need a VW, these two folks are amazing to work with! 10 out of 10 recommend!
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January 2024 by Jesse Utarid
Cecili was awesome as a salesperson! She was patient and assuring! Highly recommend the dealer and all of its staff!
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January 2024 by Kalli Martinez
I'm beyond happy that I purchased my new Atlas from here! William was amazing throughout the whole process. I never felt pressured or rushed which makes all the difference. Everyone was friendly and accommodating on all levels. I will make sure to recommend VW to everyone I know and purchase my future cars from here! Thank you to the VW team! I am so happy and LOVE my Atlas!
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January 2024 by Audrey Fowler
Very easy car buying experience. William was a very knowledgeable and helpful sales agent. The finance team worked with me to get the price and financing within my budget.
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January 2024 by Joshua Mooney
Went to vw sign and drive event. James was my sales man. He made the transaction easy. He was professional, helpful and had great product knowledge, and that made me completely comfortable leasing my 2024 Jetta. Will buy from him again.
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November 2023 by Brenda Nugent
The buying experience was fine, I did not get any paperwork, they said they emailed it. When I went to print it, it's too much. I called and emailed that I wanted them to print it and I would pick it up, now I have not heard back from anyone. They sure did call and text when they were waiting on me to purchase the vehicle
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October 2023 by Sara Boyles
Recently I was on the receiving end of an accident that totaled my car. As a busy retiree seriously in need of a vehicle I began looking online for a good preowned car at a reasonable price. Fortunately I found a sweet 2020 Hyundai in my price range that was located at the Volkswagen dealer in Ocala, FL. After calling the dealer and checking on a few details, my husband and I made the short trip to Ocala. The entire purchasing experience at this business was very pleasant. Every employee was helpful, knowledgeable and pleasant; and the buying process was smooth and took much less time than I have ever experienced. I recommend Volkswagen Of Ocala to anyone interested in purchasing a new or preowned automobile. They will work with you to find what your heart desires!
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October 2023 by Gulcan Onel
I had a pleasant experience purchasing a used vehicle from them. They were transparent throughout the process. There were back and forth negotiations as expected, but they were never pushy and we were able to settle on a fair deal. A refreshing change compared to my last purchase experience at a dealership!
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October 2023 by Bunny Wardlaw
Absolutely fabulous experience. Everyone there was great - no pressure sales. My "new" used car is wonderful. Enjoy driving it so much that I missed my exit on the highway. Thank you Irish Mike!
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October 2023 by Bob Bachman
Buyer Beware! We live in Jacksonville and saw a car listed. My wife called and was assured that the price we saw was the price. We took time off from work and drive down only to find out that their final price was +$6000 more than the advertised price. I get tax, title, dealer prep but they have a buyers plan that wasn’t even available to us in Jacksonville. We got up and left.
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September 2023 by Darrell Sergeant
Recently purchased a vehicle and sales rep Carlos was easy to talk to and work with. Car was in great condition and options were shown how to work them. Vehicle was cleaned and paper floor matt was installed . When I removed paper matt I noticed that the driver side floor mat was missing. Then tried to get one of the key fobs to work (change battery) didn't work. Check the emergency key and turns out to be the wrong fob. Contacted dealership and haven't heard back. This is going on 2 weeks now. I guess all they want to do is make the sale and forget about you. Seems like they should replace fob (I signed for 2) and floor mat.
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August 2023 by Rick Clements
My wife and I drove up to see a used Dodge Journey that I really wanted. I called and spoke with a first class salesman named Carlos. He was super helpful, sent me additional information and told me all about the car. When we arrived Carlos came out and greeted us, showed us the car and very nicely tried to convince us to buy it without being pushy. I'd go so far as to say he is the best sales person I've ever meet. So what's the problem? Management. The car has been there over two weeks and was filthy. It was so nasty I couldn't convince my wife to consider it. Management cost Carlos and themselves the sale because they don't respect their customers enough to present a clean vehicle and honestly they cost me a car I wanted. If you go please ask for Carlos as he's a really great guy and hopefully management will provide vehicles he can sell.