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November 2023 by Rick Carlson
If you make the mistake of giving these "people" your phone number, they will harass you through the end of time. I asked repeatedly not to be contacted and they don't seem to care at all. I am sure they will write a reply to this saying it was an error. That would make sense if it were tow or three calls, but I am talking about dozens of calls over many months. Beware.
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July 2023 by Enoch F
"WARNING"...This place blatantly ripped me off sold me a vehicle with a leaky head gasket and a leaking transmission for over $5,000 and now the motor"1 month later" has to be replaced thanks Volvo do not go to this dealership they will rip you off! Just look at all they bad reviews with no responses, this place doesn't care about their customers, just getting the money out of your pocket. Warning this place will rip you off stay away!
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July 2023 by Luis Gonzalez
This dealer by far has been great. They have been very accommodating and helpful the services outstanding. It’s a pleasure to do business with them. This is coming from someone that has been in the automobile industry for 25 years.
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June 2023 by Wayne Harris
Got my 2016 Volvo V60 here and love driving my first Volvo. Go see the Cat in the Hat!
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June 2023 by SEAN SILVER POWER
I recommend everyone to go to Jenkins professional car lot look around talk to Christopher Bealer please!!! Pic u a nice car u would like to put your family in I think u will be very pleased ??? PLEASE TELL CHRISTOPHER BEALER THAT U SEEN MESSAGE ON GOOGLE REVIEWS THAT SEAN & CHERYL REAMENDED U TO HIM TRUST ME U WILL ENJOY YOUR DAY THERE FREE SNACKS COFFEE WATER BATHROOM!!! ALL OF THE STAFF ARE VERY PROFESSIONAL!!!ENJOY YOUR DAY????
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June 2023 by Melody Link
I have never been happier making a car purchase than with the experience I had with Colby as my car salesman! So big Kudos to Jenkins hiring team you definitely got a keeper and a GREAT addition to your staff when you brought him aboard.Making a large purchase such as a vehicle can be exhausting & stressful but Colby was wonderful from the first phone call to the last! I gave him a few details & he went to work found a vehicle, I loved it within 2 hrs had the car brought to his place in Ocala from Crystal River, handled all the financial stuff of getting approved showing me pictures and answering all my questions thru text messaging didn’t waste a minute of my time. His love for the job genuinely comes from making his customers happy! His knowledge of the vehicle & attention to detail was exceptional! If he did not know the answer, you can be surehe found it and got right back to me with the answer.You will be my go to guy for all my future car purchases thank you for your help, honesty and being overall the best car salesman I have ever dealt with.I will be referring you to all my friends in need of a vehicle! Again thank you so much Colby! I Love my new car!
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May 2023 by Rivera R.
Well, I get that it is not an upscale dealer as other reviews mentionned. And, yes, they do add almost $5k on the price advertised as MSRP online (they do explain that there is a small print that does not include all the "add ons" from the dealer). To be honest, when they surprised us with that added amount we were very dissapointed and I agree that they should NOT do that. But, after we immediately said that it was unacceptable and that we wouldn't accept anything above the MSRP, they didn't even hesitate. John and Chris worked with us with the price, and deal was smooth. I rather deal with simple and straight forward people than with all of those car dealer sales managers that are full of bluff! Happy with our purchase and with the service received.
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April 2023 by William Sherer
Subaru also same store. Top notch people very professional. Matt was knowledgeable about their cars and served us very well. So did the floor manager and the finance desk.We highly recommend and appreciated their services.
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April 2023 by Jack Goloff
It is a car dealership. They try to get as much as they can. You try to pay as little as possible. The are very customer service oriented.
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March 2023 by martin marszalek
I couldn't have asked for a better car-buying experience. We went in looking for a newer car and the salesman went out of his way to get us in to it. At first we couldn't afford the payments but after we came back home he called me telling me that they found a bank that would work within our budget.The next day we went back and picked up our new car. They went above and beyond to make it work for us.If you need a new or used car I highly recommend Jinkins Volvo/Subaru of Ocala
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February 2023 by Ren Worlock
I made a deposit of $1000 towards a 2023 S90 Recharge and found out months later that Volvo wouldn't take any customer builds. That was August 4th--I still have not been refunded my money. They don't seem to care when or if I ever get my deposit back. I beginning to think they're very dishonest.
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February 2023 by Donovan Hansome
JENKINS AUTO GROUP is a Very SHADY BUSINESS VERY SHADY BUSINESS VERY SHADY BUSINESS. Please stay away JENKINS AUTO GROUP THEY WILL RIPP YOU OFF WATCH FOR HIDDEN FEE'S AND WATCH FOR THEIR EMPLOYEES REVIEW VERY SHADY VERY SHADY VERY SHADY VERY SHADY VERY SHADY VERY SHADY BUSINESS..... THEY RIPPED ME OFF 14,000.00 DOLLARS 14,000.00 DOLLARS $14,000.00 $$$$$$ DOLLARS DOLLARS DOLLARS $$$$...Now I have to drive a vehicle that I don't want or like BECAUSE They RIPPED ME OFF 14,000.00. DOLLARS DOLLARS DOLLARS DOLLARS $$$$$$
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February 2023 by Michele Bill
Everyone here at Jenkins Volvo was great starting off with a simple call from Segourney about a 23 Volvo S60 Recharge Black Edition that catch my eye while browsing local dealerships. She was nice and knowledgeable about the vehicle and answered all the questions I had. I was in a decision mode on which vehicle I wanted since I ordered a Tesla but wanted to search other options cause I didn’t get a good time frame on when I would get my car. So I decided to go there to check it out which I was greeted by her and Mr Jeavaun. Jeavaun was also very knowledgeable about the Volvos which was very impressing since he just started there. He walked me through everything on what this car had to offer. Even when we went on a test drive he continued to educate me on the car which once again express me. So once we got back from the test drive we discuss my trade valve which yes I could of sold it outright but people don’t realize your saving on sales tax if you trade your vehicle in so in my opinion they were fair on my trade. The sales Manager Wayne with the cute hat approached us which and we both agreed on the final numbers. So now it’s time to speak to the finance manager Shevon which me being in the auto business for over 20yrs Iam like oh this should be interesting. Well he also was great to deal with and made us laugh. I don’t want to forget to mention Ron Neal in sales cause he also help in the purchase and made it a great buying experience. This place works as a team and I highly recommend Jenkins Volvo. Thank you for a great experience and for my Volvo S60 Recharge Black Edition. You all are amazing.
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January 2023 by Jeanne Thompson
Stopped in the service department w/o appointment for service rep to have a look at my sunglass compartment that had gotten jamed and came out of holder. Manager, Tony, helped me right away and was able to replace it. I was out in 15 min, no charge, just good will!
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November 2022 by Amy L
I bought a used car from this dealership and they were willing to work with me in my situation. The car was as exactly as described on Autotrader. Overall I was pleased. The salesman M. Peterson was polite, friendly and informative… not at all pushy or annoying like salesman tend to be. The lady that did the paperwork/finance dept was nice to do business with. Thank you, Mr. Peterson for all your help.
