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September 2024 by Martha “Martha Lucia” Galvis
As soon as I contacted the office to check my toilet issue, 5 minutes later Johnathan showed up to my apartment and fixed it in no more than 4 minutes. He was extremely fast and didn't leave any mess. Thanks Johnathan for being there for me.
Aldo, I want to pint out the next project for the Advenir Residents to fix the roads so cars don't get damage due to the multiple sink holes on the Advenir property's roads. This issue can seriously damage residents' cars.
Thanks
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September 2024 by Candelaria Antunez
Jennifer has great customer service.she helped memore in in Less than 24 hours.
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September 2024 by Yocelys Romero
Jennifer helped me w my new apt; she was so nice and patient. Walked me through the whole process.
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September 2024 by It’s YaGirlTk
Jenyfer is SUCH great help! TRULY an angel! I can’t count how many times she’s calmed me down and reassured she’s here to help. Best assistant manager I’ve ever met!
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September 2024 by Tonya Rossman
I have been here for 2 years and when Chris became the manager this place has gone to crap he does not care about his residents and don’t get me started on the assistant manager Jennifer she is rude and I really believe she is racist she puts residents in unsafe situation my lease is up in Feb 2025 and I will not renew my lease you put in complaints and nothing gets resolved I have rust pieces blowing out of my air vents I have put in 3 work orders and an excuse each time my cabinets are falling apart and they just come in and put more screws in them my cabinets hang open all the time I have no toilet paper holder doesn’t matter how much you clean the sinks they still look dirty the outlets in my apartment have shorts in them. Dogs run the complex off of leashes and they jump on the kids and nothing is done. All you smell is marijuana and it comes through my air vents and still nothing this place is disgusting I would recommend go up the street and pay more for better
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September 2024 by Clara Croker
I'm more than ready to know the homey feeling they have stored upon me on this visit ms Valarie did excellent with understanding I have a disability I am appreciative of her patience with me and Ms Jennifer is so great for making me smile and being a humble help
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September 2024 by Tillie Samm
The humblest people I’ve met Ms Valarie was extremely patient about everything warming vibes in the whole building even the people we didn’t deal with Ms Jen made me feel like she was my mystery aunt ???? I can’t wait to experience them more ready to MOVE IN YAAAY??????
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September 2024 by kofi klinzy
My relocation experience was excellent, thanks to Valerie! Her professionalism and assistance made everything smooth and stress-free. Valerie went the extra mile to guarantee my satisfaction. I genuinely appreciate her outstanding service and commitment.
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August 2024 by Alyssa Connor
Valerie was the best! Helped us get approved and was super helpful! Highly recommend Valerie
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August 2024 by Nykki Gilbert
My experience dealing with the office staff has been a mess! I applied and wish I hadn't. I must say that Valerie is helpful though! Jennifer (Jen) however, is borderline rude and Maricelys or Aricelys is new and confused. No one ever answers the phone and hardly returns calls. The straw that broke the camels back for me, is yesterday, I called and spoke with Jennifer. She placed me on hold and 50 minutes later, I called back on another line for Maricelys to tell me she had left for lunch! SHE LEFT FOR LUNCH AND LEFT ME ON HOLD!!!!!! Honest mistake, right? So I called back later in the day. Maricelys answers, I asked for Jennifer, she replies, hold on, comes back to the phone and asks me for my name. I tell her, she places me on another brief hold, then returns to the phone and tells me Jen had left for the day. How frustrating! To no avail, I wasn't approved but at this point, I am glad I wasn't.
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August 2024 by Susan McDaniel
We worked with Jennyfer and have a very unexpected move due our current rental property being sold. She made the whole process fast and much less stressful than I thought it would be. We are looking forward to joining the community and appreciate everything!
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August 2024 by Jasmine Thomas
I don't know who the new management is but all I know is when Toni was here she got things done. Then to find out she is no longer here, I just feel doomed. Called in for pest control for the 2nd time with someone named Valerie & she said they were still on site & she would send them my way...still nothing, so do we get reimbursed? Then took 4 days to finally take my trash. Go to the office @530 when they close @6 & the door is locked & my kitchen floor & under the kitchen sink flooded....NO ONE HAS SHOWED UP? ??♀️ 2 ? because it's close to my job & Toni definitely made me a happy resident.
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August 2024 by Sam Prixe
Adrian always does a good job and go about and beyond
Excellent and very good person
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August 2024 by Carol Cleaning Company
Jonathan and Adrian did a great job
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August 2024 by David Toledo
Jonathan ir was fast and did a great Job in my apartment