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February 2024 by kimberly weyer
Two golf ball sized scoops of ice cream was almost $10, the place was filthy, had to ask what all of the flavors were because the little labels were all messed up. Never again, that was disgusting!!! I should’ve demanded my money back!
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February 2024 by Caro Duarte Bernate
The person who was there on Friday served very poorly, we preferred not to buyPity
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February 2024 by Squirrel Girl
Had a handful of flavors laid out. We were told the freezers upfront weren’t working but they had all the ice cream in the back. Started to order and when we did, the lady at the front tried to serve us ice cream from the broken freezers. Do not recommend!
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November 2023 by John Besselievre
I went there with my lady, the guy behind the counter was cool. He gave us some donuts on the house since the app was not working and was really cool.
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October 2023 by Edward “King E” Adams
Took a long time to take and make my order.
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September 2023 by Lanesha Pierre
Just walked in. No acknowledgement from employees. Waited by the ice cream,still no acknowledgement nor I will be right with you. Will never return to this location.
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August 2023 by Juan Rodriguez
Very bad experience at the Ocoee location. First forgot what I ordered. Then a bad attitude from the manager when I questioned her about my order. Then on top of that, the ice cream was not frozen enough and had to order something else. Definitely not coming back here again.
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August 2023 by Autumn Barrett
"Mysterious missing employee"Went through the drive through, after 5-6 min a clerk came on the speaker system and said "one moment", then never came back after 15-20 of waiting. Another customer backed out behind me to go inside. I pulled up to the window to see if the person who initially spoke over the speaker was visible but no one came after sitting a while. I then went inside after a few confused customers walked out to see what may have been the issue, I found a kind homeless gentleman hanging at one of the tables who told me "call out to the back for the employee if you need service, otherwise they won't know your in here". I left, went outside to tell other customers who just arrived we couldn't find an employee so they may not want to waste their time. Hopefully BR corporate can do a quality assurance check at this location as 7 plus customers went unserved an hour before closing for the store. I hope the employee was okay and this doesn't happen to anyone else coming to enjoy a treat at a BR location.
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July 2023 by dylan krell
No complaints about this store, ice cream was pretty good.
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June 2023 by Destiny Pierre-Louis
This place is so unprofessional, they never have the ingredients for anything or they lie about it . Every single time I come here and ask for my FAVORITE drink they don’t have the ingredients.
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April 2023 by Arthur Sankey
Haven't had Baskin Robbins Ice Cream since I was a kid. Brought back great childhood memories !! Still have great hard pack Ice Cream !! Definitely will stop here again !!
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April 2023 by Darren Conry
I have been to a lot of Baskin-Robbin stores in California. It’s much cleaner than here in Ocoee! So dirtiest windows, no fresh waffle cones, and few choice flavors! I prefer to go to BR stores in California instead of Florida!
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December 2022 by A G
Needs to pay better attention to their ice cream cake orders. Requested cookie dough and got what appears to be cookie butter.
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August 2022 by Santiago Acevedo
The worst restaurant i ever see before im been there in the morning for do a DoorDashOrder and they don't have coffee the manager is the worst manager i see She screaming to the workers and customer i never gone a take another order for that Baskin
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August 2022 by Missy Woods
Dunkin Doughnuts are a hit and a miss. They have stopped baking their Doughnuts on location ( in most stores). If you're as old as me you can tell the difference. Even the icing is watered down and no! COVID has nothing to do with it. The quality has gone completely down. At this location pictured they mentioned having a baker on staff, I don't know how accurate this information is as of 8/14/22.