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January 2024 by Liz
Yelisbeth & Jose went above & beyond with the service they provided. I recommend anyone to visit this store. Friendly, fast & honest service.
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September 2023 by Florida Track
Worst customer service
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May 2023 by Amanda leal
Excellent service by ashleyann (I think that was her name) I had an issue with a phone and while she was not able to find a solution (at no fault of her own) after helping us for over an hour she was friendly,patient,understanding,and courteous the entire time.I Will definitely go back for help or even purchase phones and accessories if she is there.
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December 2022 by Elizabeth Maldonado
So my husband broke his phone last night and the service today was exceptional as Always that’s why we keep coming back to this store. We were greeted by Stephen and he went above and beyond to get us set up. Exceptional Customer Service. Thank you we will keep coming back?
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October 2022 by John Raymond M.
Stephen was absolutely fantastic. My phone was hacked and I could not get support to help me and was basically SOL. I went to this location and am so glad I did! Stephen went above and beyond to help me, even going so far as to tell the support people to get off script and think for themselves as to who the scammer is. Stephen was able to wrest my account back into my name and get everything where it belonged. I don't know what I would have done without him. He should have his own store as he's certainly employee of the century. Stephen, if you see this, Matt and I thank you very much!!!!
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March 2022 by Regina Fortune
I needed a new SIM card because of the new towers and the lady told me I needed to buy a new phone. She had no idea what she was talking about, and was QUICK to tell me “I got a good deal for you”. Went to another cricket and got my SIM card, phone works fine. Staff don’t know what they are doing.
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January 2022 by Gwenda Adams
Train your employees to explain to the customers everything they are doing. When you say FREE, it really not FREE. They give accessories without asking and they give you this long receipt. How do you know if the customer have money to pay for this or that? EMPLOYEES ASK THE CUSTOMERS FIRST!! I KNOW YOU GET COMMISSION ON ACCESSORIES BUT ASK PLEASE!!
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September 2021 by Tommy Howat
Great service.
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June 2021 by Karon Leeder
They have helped out a few times. Quickly, usually!
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February 2021 by Barbara Martin
I would like to say that Naomie is the BEST. She downloaded my pictures for me with no problem. She has awesome custermer service and was so helpful. Thank you Naomie!
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November 2020 by Ashley Perez
Love Cricket and the customer service that Mr. Lewis provided me was exceptional. He was super helpful and answered all my questions. He helped recover my Gmail information and I was able to get all my information to the new phone.
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June 2020 by Sierra Santanas
Not sure if this is the correct location. Because I know there is more than one on the street. I’ve been going to it for longly . but it seems to be that there are new people that were not trained proper or have manners any kind. Manager John no professional and his childish employee which I did not see her name but she seemed drunk and all they would do is laugh and navigate their personal cell phones while doing my purchase. Never will come to this one I’ll go back to old one.
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June 2020 by Joane Castevelo
Been going here for a while. Must have management that can care less. Went to the store on 06/04 and the young lady and gentleman were more entertaining by their cellphones then the atmosphere of the store. Gentleman John was very knowledgeable but extremely unprofessional. Keep up the work ? But that’s everywhere anymore. If it wasn’t for the cheap service I would switch. Correct store to be Rob
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April 2020 by Bonnie Bailey
Drove over after checking your website for hours, only to find you had changed them. Wiuld have been nice if you had posted them on your site.
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March 2020 by Roody Thomas
Helpful
