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March 2024 by Shepinkfitness 407
I DONT WANT TO GIVE ANY STARS. JUST A THUMBS DOWN . MY 12 YR OLD SISTER WENT IN TO PICK UP A TOGO ORDER FOR US (THAT WHEN WE GOT HOME WAS TOTALLY WRONG) AND THE LADY YELLED AT HER "THE ATTITUDE IS UNNECESSARY" WHEN MY SISTER SAID NOTHING AT ALL TO HER. I THINK SHES ON DRUGS, PARTICULARLY METH.
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March 2024 by Virgo Webb
Waited 20 min just to pull off and open up a burnt bagel. NEVER AGAIN!!!!!!!
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March 2024 by Khadafy Velez
The service is
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February 2024 by Arika H Williams
Service was horrible this morning.. The new people they have working has the worst attitudes.
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February 2024 by Dominique Chambliss
Multiple drinks were wrong and when I stated that it was wrong or the wrong size they told me that that is what I ordered which is not correct because it says what is correct on the cup I do not recommend this dunkin'
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February 2024 by Skyler Sternes
Got yelled at by a woman who I’m assuming is a lead. She shouted at me “don’t come back!” after THEY made a mistake that I wasn’t going to bother to correct. I just wanted a coffee and to go, didn’t need the disrespect.
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February 2024 by Sara Official
The lady working said she is the manager there and was so rude reusing to give my money back after stating she did have the to make my drink, proceeded to cuss me out, shut the window in my face then finally she got on the phone with somebody else where you can hear the person on the phone cussing my wrap, be well done the rudest people at one location is crazy
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February 2024 by LaPrecious Whittaker
Went here for breakfast, they didn't put in our whole order and didn't even try to fix it. Terrible customer service.
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January 2024 by Nanci Johnson
Kid-friendliness: Adult & Kid friendly. The Manager at E Silverstar in Ocoee...her and her team are the bomb!Kind, timely...make you feel like family. Even spoils me w/choc chip muffins!!
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January 2024 by Elijah Benavente
Awesome
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December 2023 by Rhonda Gonzalez
Morning crew is so awesome..I am a regular and get treated extremely well...love the guys there...their customer service is excellent ??
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December 2023 by John Besselievre
The guy who worked there really hooked us up and it was very appreciated!
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December 2023 by tamika williams
Bad service today cashier was new didn't speak unorganized waited 10mins to place order
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December 2023 by Zenobia Fredrick
This particular Dunkin is always unprepared and disorganized. I’ve watched this place run itself into the ground over the years. Every other week it seems as though there are new employees. I also work retail and I completely understand how important it is to take care of the customer. But there have been times that the employees are rude.My experience today was the last one I needed to never return to this store. I haven’t been to this store in a while and I decided to give it another opportunity but my food was dostasteful, my hash browns tasted like yesterday, my coffee was made completely wrong.From what I gathered that maybe the person who took my order was new so maybe he needs more training but the talk box was broken so he had to take my order at the window and he asked 4x and still forgot something.
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December 2023 by Keyla Torres
They Spit in my bagel , absolutely