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November 2023 by Tanya Garcia
Jay, manager at the location, was amazing! Friendly, available and willing to help. Great asset to the company for sure!
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November 2023 by Jona Lee
Great place with Great staff, very clean, best prices in the market. Always turn back to them when im working on our home.
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November 2023 by Eguzki Fernandez Urizar
I found SmartStorage online, filled out a form and submitted the payment for the unit size I needed.Then, I went to the storage office where I met Jay, the storage manager, and signed the lease. Jay was super attentive and welcoming; he showed me around the place, gave me helpful information about the hours, code system, and escorted me to my storage unit. I was able to immediately load my stuff on one of the available carts, and take them to my unit using the elevator.The hole leasing process was quick, nice and efficient, as well as the staff. The place is clean, has working cameras and a big monitor surveilling the images at the front office. I felt well taking care off and that my belongings are stored in a safe place.
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November 2023 by Nancy Fleming
The staff is wonderful. Very friendly and extremely knowledgeable about the business.They know exactly what size unit you need. They carry all the packing materials and locks that are needed. I highly recommend them.
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November 2023 by Robert Stephenson
Very professional, great customer service. You can tell that they truly care about the business and their customers. I would recommend them to all my friends!
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November 2023 by Thomas Haden
The storage was clean and the office staff; Nevaeh was very informative and showed me several unit sizes to see which one works best for me. Glad I went with Smartstop!!!
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August 2023 by Rj Reed
Excellent service! Manager Jay was very knowledgeable about everything from pricing to insuring my property while it's in storage! Location has plenty of carts and easy access from main road. Wide range of boxes and additional items to buy in office. DEFINATLY RECKMMEND READ YOUR CONTRACTS!
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July 2023 by Tito Fulmer
Jay was very helpful as usual. Always very friendly when I see him. Great customer service.
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June 2023 by Robert Henderson
Sam was incredibly helpful, knowledgable, friendly, and fabulous! She is an asset to SmartStop. Also, the pricing and storage facility is extremely clean and feels safe. Thank you Sam and SmartStop for making my experience easy and smooth!
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May 2023 by Sigrid Diaz
We love Smart Stop Self Storage in Ocoee ! Staff is always SO helpful & SO amazing ?Jay has been helping us & my family since day one & we are so grateful for him ! if your looking for a storage unit this is your place to go ! ?
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May 2023 by yauco150
I go there often whenever I need it. And I recommend it often to family members and friends. Never have any problems with the employees here, very professional and clean.
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May 2023 by Jerry Lopez
This place has been nothing but good to me when it come to storing my items. The office staff are amazing people and try their best to help you when it's needed. Clean facility and great location.
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April 2023 by priscilla hernandez
I've been moving back and forth between two places and Jay and Smart stop have been awesome. It's always clean and secure
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April 2023 by Krystani
My only complaint is there’s not trash bin at this location. Other than that I have no other complaints. Ingrid is really nice and provides great service.
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April 2023 by Natalie Mendez
Samantha was absolutely amazing! Made my new storage rentalA Breeze! Helped Me UpgradeTo a bigger size as soon as one became available! Umm all about good customer service and the Ocoee Smart Stop went above and beyond!!