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January 2024 by Karen Walsh
My husband and I had a great experience purchasing our new sectional at the Lazy Boy store on West Colonial in Orlando. Max, our salesperson, was very informative, and helpful in our quest. He was very patient with all questions, and went above and beyond to provide great service! Highly recommend this store for quality furniture, and friendly, helpful salespeople!
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January 2024 by Christian Hendricks
After nearly a year of looking for furniture that would maximize our comfort and seating abilities in our house, we finally found our way to La-Z-Boy! Keith S. met with us to discuss options, and we knew we found not only the sectional but the person to help us with our unique space’s needs. Thank you, Keith & the rest of the LZB team for helping us to find the furniture of our dreams! I would happily recommend anyone in search of style and comfort to reach out to Keith and his team.
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January 2024 by Tom P
Great experience purchasing our furniture with Kahlil and Jon of the Ocoee La-Z-Boy! Both were knowledgeable, informative and patient with us as we browsed thestore! The store has a great selection of furniture and love that items can be customized to your preference. Looking forward to getting our new furniture!
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January 2024 by john dunwoody
Melanie Perryman is an outstanding sales associate! She worked remotely with us to source a recliner chair and then made an appointment to review the selections with us to develop a final purchase. In all the experience was flawless and I urge anyone interested in Laz-Y Boy style furniture to make an appointment.
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January 2024 by Connie Grotenhuis
This was our first time dealing with the La-Z-Boy store in Ocoee. We have had three La-Z-Boys but had never purchased one directly from a La-Z-Boy store. We called the store because the foot portion of our existing rocker/recliner wasn't locking into place. I looked online to see what might be available to purchase before calling. I spoke to JD and he was very helpful over the phone. He said that if we purchased from a La-Z-Boy store we would have a lifetime warranty on the mechanism. That was a strong selling point to get us to come into the store. We also considering having our existing chair repaired but it was gifted to us so we knew we would have to pay for the repair. While we were at the store JD showed my husband some information about doing a repair and we also proceeded to look and see what was available. We had a certain price range in mind and we wanted a rocker/recliner. I was almost convinced to buy a certain chair and then my husband spotted a leather chair which was a little more expensive but probably more durable in the long run. We proceeded to place an order for one. JD was very helpful with us and we appreciated his customer service. When we returned home my husband proceeded to repair the chair and now we are also looking forward to getting our new leather rocker/recliner. Thanks JD for all of your assistance in this process and your patience in dealing with us. I think you have acquired customers for life.
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January 2024 by M Mecca
I had purchased several La-Z-Boy recliners 30 years ago; we loved them and they held up very well. So when we were looking to replace a manual reclining sofa and chair I went to the La-Z-Boy store near me. Keith was our sales representative. He was friendly, very knowledgeable and helpful in narrowing down the features that we wanted, patient while we sat in multiple models, and advised us on the styles that (short people) tended to purchase. We selected the Pinnacle style and ordered a leather power reclining sofa and matching chair. It took a few months to receive the furniture from the factory; during that time, Keith stayed in touch and provided updates on delivery.Once the delivery date was finalized (before Christmas, thank you), we were given a two-hour window. They arrived and set up the furniture, showed us how to work the remote efficiently, and cleaned up the wrapping. We love our new furniture, and as we hoped, it was very comfortable from Day 1. We'd advise you to get all of the bells and whistles (power, lumbar, headrest, rocking) to ensure practically infinite adjustability. Thank you Keith and La-Z-Boy!
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December 2023 by JD M
Sales consultant Melanie Perryman was excellent in the store with us. Purchase went very quick answered all our questions very knowledgeable delivery on the other hand. I got a notification they were to deliver in a half hour. An hour later we were still waiting delivery guys were polite, clean delivered furniture took pictures left within five minutes of arrival. not sure how your notification system works, but it was not accurate
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December 2023 by Betsy McDougal
My husband and I had a wonderful experience working with Anthony in the Ocoee, FL Store. Anthony was friendly, knowledgeable and patient. He listened carefully to what we were looking for and he provided all the best options available. We found what we were looking for on the floor and Anthony secured two recliners for us in the warehouse. Happy customers!
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November 2023 by Tim Doble
Sales Consultant Max Mancero was very helpful with our purchase today. Thank you Max!We shopped around other stores but we liked the quality of the furniture from Lazboy the best.Max was very knowledgeable about their product.Thanks again Max!
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November 2023 by Dorothy Distefano (WotV)
We had a great experience at La-Z-Boy. We had very specific ideas and needs, and Anthony did a fantastic job of finding options for us. He thoroughly explained how the different recliners worked, and ultimately found the perfect chair for our home.Would definitely shop there again.Thanks, Anthony!
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November 2023 by Rocky Guffey
My wife and I were looking for recliners. She is 1 foot shorter than me, so we needed very different chairs. Our associate Jon Dorman found us two recliners that looked similar, clearly explained pricing and upgrade pricing, and was patient and pleasant. We would heartily recommend this store for anyone considering good quality furniture from a well known brand.
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October 2023 by Lisa Snyder
Vincent worked with me. He was interested in his work, and quite peasant to me, as well as very conscientious and diligent. His is a new employee at the store and I was very impressed with how his managers and colleagues supported him.Regarding the brand... I was pleasantly surprised at Lazy boy in general. Furniture is Nice!!! Products are customizable with large selection of varying items/genres. I didn't realize how much it had changed since I last visited a store (double digit years ago).
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October 2023 by Patricia Mckenzie
It was an absolute pleasure to shop at the La-Z-Boy store. Our sales associate Jon Dorman with so knowledgeable and helpful on every aspect of the transaction. We ended up buying 3 recliners! Thank you La-Z-Boy for allowing us to feel like family:)
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September 2023 by Belinda B.
Your prices are ridiculous! I know how much furniture costs as I am an interior designer and your furniture is not that great..
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September 2023 by Carolyn Griffin
Worked with Vince Small on an end table. I had one that I purchased from another store in my SUV already. Wasn't sure if what I was looking at would go. He volunteered to go out to my car and bring it in to the store and sit it side by side. Very easy to work with. Did not hover over me the entire time.
