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January 2024 by J S.
I will never be back to this walmart again. This man who works in dairy smashed into my cart nearly breaking my hand. Didnt even apologize, this nice lady working at self check out had to check him and say " This is a customer, you dont do that!!" All he did was yell and say "GIVE ME A BREAK!!" Hire people who actually care!! Wont be back to this location , i'll pay the extra and go to Target!!!! Will also be reporting to coorporate. Only rated 1 star so i could leave a review, if i could give a negative 20 , i would!!!!!!!!!!!!!! DISGUSTING!!!!!!!!
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December 2023 by Molly A.
I stopped into the store early Saturday afternoon and the parking lot was packed. It was the weekend before Christmas, so I expected it to be pretty crowded. I finally got into the building and there were no carts available. I proceeded to walk to the opposite side of the store to check there. On my way, I saw a vacant cart with an old used can in it. I asked the people surrounding the cart if it belonged to them and was told no. I waited for a second & decided that I was going to use it and remove the can and place it on the check-out counter (away from the register), in case anyone was going to retrieve it. The female employee at Guest Services abruptly screams "Don't put that on my counter!" I was a little caught off guard because it was nowhere near anything relevant. She screamed it again at me. So naturally, I got defensive & was in a yelling match with an employee of the store. Super unprofessional & trashy, if you ask me.
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December 2023 by Ashley S.
grocery delivery : the fruit is always Rotten . I asked the driver what is going on they said the MANAGER Is directing them to give the rotten produce to delivery customers to clear the old inventory . Seriously wtf ! I'm taking pictures , statements from the divers and going up the chain now . This is wrong on so many levels
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November 2023 by John M.
This particular Walmart Supercenter is on the corner of Blackwood Avenue and West Colonial Drive and is across from the hospital. It is your typical Walmart Supercenter, so you know what to expect.
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September 2023 by W C.
Please do save your self the headache dealing with this center. Dwayne is the manager is the worst when it come to customer service!
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August 2023 by Clifton G.
Walmart in ocoee is pathetic!!! The curbside service is horrible. Twice, I had to wait almost 2 hours to get my order. I rather go inside and get my order then just sit in the heat waiting for my order to come out even when I receive an email stating that the order is ready smh. If it gets down to the point I will drive out to Clermont to shop at Walmart.
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February 2023 by Trey M.
Literally waited an hour to pick up my order. But they send me an email after 10 minutes saying the order was picked up. This Walmart is horrible. I had to flag down an employee and he told me I would just have to wait. Very very unhelpful.
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February 2023 by Carlos A.
Wonderful service, a kind employee named Ryland saw i was buying a chess set and challenged me to a game on his break, he beat me horrendously. Would love to come again!
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January 2023 by Abi P.
It's bad enough we have to ring up our own items. Let alone when you have a gift card that is not working and every single employee refuses to help you. I tried to pay with a gift card that is connected to my app were you can clearly see I have funds available. Every employee refused to help me figure out why THEIR gift card on THEIR application wouldn't work. Needless to say I left Walmart with no food for my family, we will just starve until I get paid in 5 days.
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December 2022 by Michelle I.
Decided to put my thoughts out here in this platform for others to consider and take heed. I have lived in this area for over 20 years and have frequented this Walmart since it's opening. Up until recently, it's been a normal, grocery store + the benefit of a retail store. Yes, it has its share of rude employees and eclectic customers, but it had what was needed at a good price. With the pandemic, I started doing online pickup orders and have had some access my account and charge up $300 worth of stuff for pick in the Carolinas, the same in California. The third was for a big screen tv that was still pending checkout when I caught it and deleted all my info and resigned to not doing online orders anymore. No one asked for identification. No one at Walmart cared. It was chump change to them. Let the local police know, not much concern there either. Just a few months ago, the same thing happened to my parents. Sam exact thing! Whether it's in the store or online, if you pay cheap prices, you're going to get cheap labor and low quality staff. It's as simply as that. Crazy that we live in a world where people put more effort into stealing and conning people out of money than to put in a day of hard, honest work.
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September 2022 by Jessica H.
Another shitty day at Walmart where employees will not assist you or help you look for your item, but rather jester in a general area to find someone else, just go to target and pay extra if you want to keep your sanity and get out quickly
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August 2022 by Austin Bryant H.
ABSOLUTELY THE WORST WALMART IN THE UNITED STATES. Tire Department incompetent. Never stocked properly. Dirty. Short on carts always. Parking lot gross with homeless people all over the place panhandling. Im not OK with homeless walking up to my car while i put away groceries. Lots of Panhandlers and Grifters around to bother you as you walk around. I have had scum bags in the store ask me to buy their groceries!!! And they were not arrested after i reported them so obviously the dirty and corrupt authority around the place could care less about our Safety. I drive 11 miles to Walmart on Stoneybrook where the Windermere people shop and never had an issue there. Ocoee Walmart is a crime scene waiting to happen. Avoid the place if you can. Much safer and better Walmarts out there folks.
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August 2022 by Eric W.
8/9/22 first off this is not for the Pharmacy they have always given me great service 5 star there... if you look at the phone records I called 15 times which they would pick up and hang up on me numerous time... transferred me once which hung up again... then got through called manager waited 5 minutes finally got tired of waiting so I hung up. Came today and the clerk at customer service giving me stink eye because I informed the supervisor on staff about it. Just saying Walmart you get what you pay people
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August 2022 by Priscilla S.
The WORST Walmart. Let me just say I have lived in ocoee my whole life and recently this has become one of the worst Walmart's. Customer service is horrible from the cashiers to the managers. The customer service manager is the most unmannered of them all, she doesn't allow you to explain your complaints just cuts you off and the customer service department is a disaster they have like 5 people working at a time and no one is capable of finding a solution nor willing to help. No one comes when you ring for help in the makeup department where the things are locked, they do not honor the prices on sale and just tell you it doesn't matter, and have the store a disaster a literal disaster. So sad but I will never be returning.
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January 2022 by Ruben M.
The worst pickup experience, the app will tell you something and is the complete opposite at the store. The team that is outside at "the shadiest pickup location ever" (leave it to Walmart to select the dark alley for that) could care less they sent me inside the store and then I was sent back to the pickup area outside. In the meantime someone marked my order as picked up so I got the email thanking me for picking up while at that point I am 40 minutes away from having the product because is how long it took for all the bozos to figure out who messed what. Employees here could care less and I was told so, I mentioned that this was a bad experience and the employee told me "imagine working here, I know" then to another person I said here no one cares about anything to what he responded "yeah pickup here is always a mess" Anyways the slogan should be just "Save Money" as the rest they don't even believe it.