-
September 2023 by Justin March
Great Service. They cured my dog of heart worms. I just wish they were closer to house.
-
August 2023 by Bianca Negron
I was referred to Ocoee Animal Hospital by OCAS when I adopted my heartworm positive pittie Cleo. I had taken my fur baby another vet for her allergies prior to starting heartworm treatment with Ocoee, and after the care that they have provided my Cleo for her heartworms I decided to make this her permanent veterinarian. The ladies at the front desk April and Alexis are always so kind and helpful over the phone, even when I would call with questions constantly they’d always follow up with me and made sure to get all the right answers from the Doctor. I’m really glad that I came across them, and I look forward to staying with them to give my baby Cleo a long, happy, healthy life with the help of their care. ❤️
-
June 2023 by Crystal Smalldon
We had to call for an emergency and we were treated with kindness and respect and a calming voice on the phone. Very good helpers here!
-
April 2023 by Jennifer Sotelo
Too many bad experiences especially having to deal with April who is extremely rude and has no business calling herself a "customer service" representative. She did everything possible to make every appointment and prescription pick up hell for us and even charged us extra. Yes, not all charges are itemized on your receipt, fees are added and not disclosed to customers, so be careful. She would call me 3 minutes before they close to tell me the prescriptions are ready for pick up. EVERY TIME. So glad we made the switch to another vet where everyone is kind and friendly and not incompetent. April had the nerve to act like they were the only vet in the world and we wouldn't be able to pick up our prescriptions anywhere else. The vet techs have no clue what they are doing and constantly ordering wrong tests. They also didn't disclose that one of our pets optional medications had been shown to cause cancer, (my new vet warned me immediately) they even tried INCREASING my pets dose without consulting with me first, because he "gained half a pound," Just after the vet complimented him for always having consistant weight. It would have also been double the price, and even though I dont pick it up at their office, again, they like to make everything hard for you and as expensive as possible. They don't care about your pet and certainly not you, just want to price gauge you. And ironically, I'd rather pay double then ever have to deal with April or this place ever again.To your reply:After years of being provoked by Aprils bullying behavior I'm not sorry that she does not enjoy the taste of her own medicine when we finally had enough and called to tell her we were sick of her screwing us around, time and time again.You wish that you "fired" me for the sake of trying to make me look like the bad guy now, but that's quite the opposite of the truth, nice try! People reading this review don't need to believe me, they will walk in the door and not be greeted and no one will smile at them and see for themselves that there is truly no customer service here.
-
March 2023 by Rui Estanqueiro
I am very glad I found this hospital through Orange County shelter. The owner is the most amazing doctor I ever met. Not only is she kind and human she is also a talented professional who goes to extreme lengths to diagnose and make your pets as healthy as it is possible. I am only sad I didn’t know her before I had to part ways with my previous dog. As long as she can see my dogs I will never ever go to any other vet.
-
January 2023 by Ariel Padilla
Please be aware if them I took my dog there for heartworm treatment and they ended up calling the cops and animals control because I was holding my dog back from getting attacked by another dog ..
-
December 2022 by Day J
November 2022. I have a cat that I rescued. His name is Kiki He used to be a street cat and now he is a happy healthy kitty. His Vet is Dr. Close and she has treated him since I brought him home in May 2022. At Ocooe Animal Hospital he was neutered and treated for an ear infection and allergy issues. Their staff is friendly and caring. Dr. Close is a very knowledgeable and experienced Veterinarian. Their facilities and confortable and clean.
-
August 2022 by Monica Stewart
Took my sick dachshund to Ocoee Animal Hospital Monday and they took amazing care of him! Dr. Close showed him the attention he needed and helped us get my boy back home! He is doing so much better! This place is amazing and I highly recommend them. Their prices are fair and everyone one is the office was very kind! They made us a same day appointment as well which was much appreciated!
-
July 2022 by Yarlin Rodriguez
I had no issues with them until this Friday morning, they refused to authorize the meds for the seizures to my 12 years old pomeranian, he started having seizures overnight, i left multiple voice mail overnight, i called Saturday 8am begged them to please issue a refill until i can take him in, they did CVS took hours u till 1pm Saturday to have them ready, my poor little dog is now blind, it is so sad after 12 years ? he was perfectly fine, his only condition was the seizures, how can they refused medication to an old dog knowing his condition, only to make me take him for blood work, I don't understand why at his age they totally did more harm to my little old dog than anything so sad and frustrated ?what to do
-
July 2022 by Morgan McDonald
Amazing clinic who helped my baby immediately. Thank you Tessa and Dr. Close for being so kind and easy on my pup Wag who gets very nervous around new people. I will be bringing my other 6 fur babies to this practice. You all are wonderful!
-
July 2022 by Carla Cespedes
Love this office. Dr Close is very sweet with the animals and very patient. The staff is super friendly. Been going there for years
-
June 2022 by Krista Courtney
Ocoee Animal Hospital is caring for my heart-worm positive pup and I’ve been exceptionally impressed. First, I have to give the owners a huge shout out for sponsoring heart-worm positive dogs adopted from Orange County Animal Services. What a wonderful and kind service that covers the actual heart worm injections - which is a significant cost! Second, the team is wonderful. Today was all day treatment #2 and my nervous pup was welcomed with such love and patience by the team, particularly from Brittany!
-
May 2022 by Sarah O'Brien
Always right on top of our animal's health. He provides a thorough overview during the examination and recommends anything that is needed. In this case, our boy was scheduled for his neutering which we were anticipating. We were able to schedule him in the very next day which was completely unexpected and very convenient. He was handled with extreme care and the healing process was very smooth thanks to the excellent surgical experience.
-
April 2022 by Ben S.
I had a great experience here the staff and the vet Dr. Close were very helpful and caring they saved my girl's life i don't know what i would do without her they also work with animals adopted from o.c.a.s and I can never thank them enough for helping Thanks, Ben & Chloe
-
February 2022 by Monica Lam
Love taking my dog here. Staff is always nice and everyone is great with our dog.
