-
March 2024 by Daniel Markowitz
We have left our dog Sky here many times and will continue to do so. They are the best.
-
January 2024 by Patrick Meredith
My boy Brody loves Paws and Play. The team there takes very good care of him when I'm away or just for the day, they are the best.
-
January 2024 by Joy B.
Very dependable and caring team. If I need a quick option for my pup while I'm away they're always helpful. Pups seemed happy, playing in playroom whenever I pick up. Last time I was there the lady at the counter talked to me about how my dog "jealous" and wanting to be petted while another dog was getting some love. You can tell they really like caring for the animals there. Only giving 4 stars because it's best for shorter away care. After long term stay my dog did come home with a cough one time. Still would come for quick 2-3 day trips though, since they are very reliable -- even on short notice!
-
December 2023 by Kristin Casey
We had to call and board our 2 large dogs unexpectedly after our Rover person cancelled on us while we were across the country. They were understanding, helpful, and willing to help us. Our pups are skittish but they worked with them all week. We will be using them again in the future. Highly recommend.
-
December 2023 by Rebekah Rubino
My doggy and I love Paws & Play. We've been regulars for over 5 years using daycare, boarding and grooming services. It's his home away from home. He's so excited when we pull up in the parking lot for a day with friends!
-
December 2023 by Kristine S.
Would definitely recommend this boarding facility! My mother-in-law needed to board her dog over the Thanksgiving holiday on short notice. They were very accommodating and her dog loved the place. Came back happy and clean with tail wagging. And it's one of the cleanest facilities I've ever been in. Most boarding facilities have a smell, but not this one. It was very well kept. There was a slight issue with the billing but it was quickly and easily corrected and the staff was extremely apologetic for the mistake. Wouldn't hesitate to bring my pet here!
-
December 2023 by Karen Britt
Our dog max loves going to paws and play! I never worry about him being there! The staff is always so friendly and supportive! Thank you taking care of our baby!!!
-
November 2023 by TerrieLou Harris
So far we have had no issues. We actually have been bringing our dogs to a different place down the street but they always have something go wrong and our dogs either eat the wrong food or skip meals after we brought enough for their entire stay. Paws & Play is very welcoming and they really show us that they love our pups. Our dogs show excitement when we walk in and they are not always excited to leave. Thank you for taking great care of our pups.
-
October 2023 by Brooke Rutledge
I’ve never been very trusting leaving my dog anywhere as I have had a past issue with him getting loose for almost 5 hours!! I recently moved to Florida and quickly found Paws & Play and immediately felt like my baby was in good hands. The constant pictures being sent while I’m away, the way he comes home so happy and gets excited as soon as we pull into the parking lot warms my heart and makes me feel so comfortable. I’ll never take my boy anywhere else!!!! If you want your babies to have the best time and love as if they were the staffs personal dogs, I highly recommend them!!!
-
October 2023 by Renee Price
I’ve taken my three pups here and they always come back very happy and clean. two of my dogs are older, more fragile and the staff was very accommodating My one year old puppy has been groomed here twice and looks better than anywhere else i have gotten it done. If you are looking for a safe and enjoyable place for your dogs, i highly recommend paws&play pet resort!
-
October 2023 by Dr. Marquita F.
**WARNING: Pet Owners, Please Read!** My 5lb Yorkie, Princess, endured severe injuries during her 4-night stay at Paws & Play Resort, and their response has left me deeply concerned. Please take this into account before entrusting your pet here. In brief: - Approximately an hour before picking up Princess, I received a call about a mark on her stomach. Despite my assurance that she had no prior issues, I arrived to find bruising and scratches on her body. - Princess was visibly in pain, with blood in her urine, requiring immediate medical attention at a cost of around $2,000. When the vet shaved her, the puncture wounds became evident. - The facility declined to provide video footage or supervisor statements. They also claim they don't know what happened or which dog may have attacked her, leaving me with unanswered questions. - What deeply troubled me was their refusal to address the situation comprehensively. They refused my request for a refund of the boarding fees, given the apparent lack of supervision. Additionally, they declined my request for the involvement of a behaviorist, despite claiming ignorance about what happened. - Their insincerity became even more apparent when I recalled that Princess's long hair was surprisingly not matted after a four-day stay. It's unusual for a long-haired Yorkie not to have some matting, so this raised some concerns for me. - They offered to cover vet bills only if I agreed to a non-disparagement agreement, effectively silencing my concerns and preventing me from leaving a review as such. Moreover, they refused my request and pressured me to decide by Friday, September 29, 2023, or they would withdraw their offer. Their refusal to provide adequate solutions and their insistence on silencing my concerns felt insincere, prompting me to take legal action. Please be cautious when considering this facility for your pet's care. Your attention to this matter could prevent another pet from enduring what Princess went through. Sincerely, Princess Mom
-
September 2023 by Michelle Scott
I have been taking my fur baby to the resort for over a year now for daycare and I wouldn’t take him anywhere else! Benny gets excited to go play as soon as we get in the parking lot. I know when I leave my little guy he is living his best life playing with all his friends! Destiny and the rest of the staff are absolutely amazing and they even surprised me one day by dressing him up ? We love Paws & Play Resort and are so happy to be a part of this pawsome family!!!!
-
September 2023 by Joni Cardillo
Talk about great! They took great care of our 2 dogs while we were gone. They gave us a call a couple of days into the board as one of our dogs had a small bloody spot where he pulled off a scab. I don't think anyone else would have been so conscientious and called as it was a minor thing. The dogs were happy and healthy when we picked them up.But that's not the thing that impressed us the most. We were scheduled to leave our 2 dogs with another kennel just down the street. We are not from around here so didn't really know who to call for boarding. The competitor down the street had all our information and deposit. The evening before our flight we received a call from them saying our dogs could not stay there as our vaccinations weren't all given by a vet. (We are state licensed dog breeders and take our show dogs all over the country.) We keep very good records with the labels of all vaccines on our records, but yes we do give some vaccinations to our dogs ourselves. If it hadn't ben for Paws & Play Resort we would have had to cancel our trip and loose our airfare. THANK YOU SOOOO MUCH Paws & Play Resort for your great service and care of our dogs!
-
September 2023 by J Horton
Paws and Play has been our little four legged baby home away from home for about 6 years now.Always clean always friendly always ready to let us know how George is doing while we're away. It gives us peace of mind he's in good hands.Thanks so much for doing what you do!
-
September 2023 by Priscilla B.
Paws & Play always does a nice job with our pets - the staff is friendly and shows their passion for pets. We have also had our pets bathed and groomed at the end of their stay, and they do a nice job. Our pets come in wagging their tails whether for a boarding or for a daily doggie care on as a as needed basis - which is always a great sign and peace of mind :-)
