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February 2024 by Tracy Wiu
I was skeptical going to PepBoys as I know nothing about cars and figured, a small place down the street is totally going to take advantage of that. But nope. I knew I needed new tires (leak in tire that was not fixable) and they checked my tires for free. I went home to find a better deal but decided to go back. Gonzalo (I believe the store manager) was kind, to the point, very precise and just overall excellent customer service. I spoke to him about my needs, he gave me a quote (much lower than other places), a time to come back, etc. When I came back the next day, they took me in right at my time and had me out of there in less than an hour. The mechanics were also friendly and personable. Made the experience easy and great - and also affordable. Thank you!
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February 2024 by Keisha Wright
Great experience thank you so much!
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February 2024 by Ana Esparza
Great customer service and quick to work with. Keeshawn was very helpful in understanding the way things work.
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February 2024 by Celeste Gonzalez
The staff is friendly and knowledgeable, and they always provide excellent service!
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February 2024 by Manuel Gonzalez
Great service, had no issues and job was done quick.
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February 2024 by Lyndsay Thomas
Trey was amazing with the service he performed on my car. I loved chatting with him. I will definitely be back
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February 2024 by Butchie Crawford
Awesome Crew!Thanks Butch!
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February 2024 by Jonas Anthony
Purchased new tires for my car and had an amateur install new tires on the alloy rims. All the rims were scraped. It was at night & hard to notice as it was covered in goop. No onus !taken by owenee
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January 2024 by Joey Acevedo
The manager was friendly, and kept me updated on the status of my vehicle and when it would be finished.
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January 2024 by Ramona Bennett
Kee’Shawn was absolutely so helpful with my car. My car was not getting a lot of juice and made a weird noise when attempting to turn it on. Kee’Shawn and team performed a diagnostic test and narrowed down the issue to the battery. Came in for a battery replacement and was out in no time. Thank you Pep Boys team! The customer service was amazing too!
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January 2024 by Mike F
Fast and friendly, will come here from now on!
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December 2023 by Ding thach
I have been here couples for an oil change. It was good for the last 2 times . This time make an appointment at 10. When I got there , management told me wait a few minutes. I was sitting there for 39 minutes while they are chatting. I went outside to look if the garage is full with car or not . Turn out It was empty. They are not busy and didn’t even ask me if I already been help. I just drive to somewhere else . I never going to recommend anyone to go there . I guess they don’t want my business.
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December 2023 by Facenectar (Facenectar)
Had 4 tires I bought online delivered here and installed.Pros:guy at the front desk was courteous and knew what he was doing. Only reason this isn’t a 1-star review.Cons:Had an appointment for 9 AM. They didn’t even take my truck back until almost 10:30, wasn’t finished until 11:45.Tires not installed with yellow dot next to valve stemValve stems installed are too short to fit my inflator on 2 tiresTires were filled to 42 PSI, should be 35Bead sealer was slopped all over tire and rimsRecommended front pads and rotors replaced but pads have about half of their material. Pads and rotors were replaced together so rotors haven’t even had a pad change yet.Wheel nuts are way over tightened. Supposed to be 100 lb/ft and my biggest torque wrench only goes up to 150 and they’re not budging. Had to get out the breaker bar just to make sure it would actually come off.
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November 2023 by Eugene Quiambao
Gonzalo is the man! He and the boys took care of my daughter’s car like it was his own kid’s car. Made recommendations even outside of what they do so my daughter would be safer in the road. Thank you!
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October 2023 by Kristin H
My sister had a nail/screw in her tire and after calling around to several unhelpful places and being ignored after standing for 15 minutes at another place, we were ready to give up for the day as it was nearing 5pm. I asked her to do a quick google search to see if there was anyone else still open for a little longer. She called this Pep Boys location and the man on the phone was very nice and said they could patch it. As we pulled up, Todd and John came out to meet us. John took the tire from me and looked at it immediately. Unfortunately, we had tried to use Fix a Flat and you’re unable to repair a tire that has any of that inside it. (DON’T USE FIX A FLAT UNLESS YOU WANT A NEW TIRE!! ?) Lucky for us though, Todd looked in the computer and it said that they had one in stock! Todd and John go out to look for it… but of course, no luck. John offered to run to the closest Pep Boys if they had one in stock. They did!!! John went and came back with the tire, slapped it on the rim in no time and put it in the back of my truck for me! Thank you to Todd and John for being so friendly and helpful! I highly recommend going to this specific location for your auto or tire needs!