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March 2024 by Dawn A
Driving into FL a few weeks ago. Everyone is hungry, so I place a mobile order on the Popeyes app when we’re about 45 mins out with a pickup time in 45 mins. Nothing crazy, couple sandwiches and a tender meal.We pull up to the drive through to pick up the order and they say that they are out of chicken so would we like to wait for 30 mins. I said, “ok I’ll come back in 30 mins.” Then they said “well actually the order may not be ready in 30 mins. It may be an hour or two, there are lots of orders ahead of yours that need to be filled.” I asked them to cancel the order then, as I’m not waiting 2 hours (at which point it would be like 9:30p) for a chicken sandwich. They said that they couldn’t cancel the order and I’d need to send a letter to corporate asking for the cancellation.So…even Popeyes can run out of chicken. For 30 mins. Or maybe an hour. Or maybe two hours. ??♀️?I wouldn’t necessarily fault them for running out of chicken (finite resource after all), it was the promise of time and then changing that promise and then telling me that I need to jump through hoops to get a refund. A simple, “so sorry we can’t fill your order” would’ve sufficed.
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March 2024 by Anthony Thach
by far the worse popeyes ever! the employees there dont know how to count chickens. I ordered 10 pce for 30$ through their app and they cant count 10 chicken pces and 5 biscuits??? they only gave me ** yo i got ripped off scammed by popeyes and get your employees a highschool diploma they need it! jesus
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March 2024 by Helene Hernandez
Order/Cashier attendant cordial, kind taking order.
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January 2024 by Cindy Platt
Food was excellent, service was a little slow, but it was lunch time, and it was busy. Restaurant was clean.
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January 2024 by Ken Neville
I ordered the blackened chicken sandwich, biscuit, macaroni and cheese, and coleslaw, my entire meal was superb, just over the top in deliciousness, exceeded my expectations, will be ordering again
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January 2024 by Richard Sankar
If you order online expect to wait 40 mins for it..no apologies on wait...dude with glasses in drive thru gave two cares about
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December 2023 by Nancy Metallo
We ordered online. I had brought an autistic boy with me because he loves Popeyes. We were to show up and get order at 430pm. They did not have our order and found it 10 minutes later. They had to look at my phone to get order and when it finally was bagged and given to him only half the order was there. The cashier gave him a free drink because he waited so long. I mean things happen but it seemed a little disorganized. They were not busy that is why I chose that time. Be blessed.
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December 2023 by Tammy Herrick
Terrible tasting chicken strips !!!
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December 2023 by Dexter Lopez
December 22 at 8pm cashier haded a bad funny attitude with me for no reason.. i waited 25 min while she preferred attending everyone behind me that also came for pickup…AND THENNNN again with a funny attitude sayin “oh i didn’t see you” and ignored me… it was embarrassing cause everyone saw probably her racist attitude with me….Never again eating here
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December 2023 by Peanut Pupper
Service is slow sometimes. But food is overall very good. The best item is always the spicy chicken sandwich and cajun mashed potatoes. Their ghost pepper wings are ok, not as good as kfc but kfc is not selling them so popeyes is my only option.
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December 2023 by R W
They were getting orders wrong all night but before I left I made sure I had all my items, but unfortunately I did not check to make sure all the ingredients were on the sandwich I ordered which was a crispy chicken with bacon & cheese. When I went to eat my sandwich there was no bacon or cheese.
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December 2023 by Walter Jacobsen
Worst customer service you could ever expect. An abortion of
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December 2023 by Lightning Girl
Love that chicken from Popeyes!
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December 2023 by Kimberly Raymond
Avoid this store at all cost. I've been to the store over five times they don't even come out to the line and just have everybody sitting there for an hour or more and then when you do get to the speaker there's no chicken. Again five times no chicken. Absolutely not, the staff is just lazy and don't want to work. Obviously the manager has no training because you should have enough chicken cooked during certain hours. I will never come back to this location ever again and let's not even begin to talk about the nasty attitudes they have. God forbid you asked for a refund because you don't want to wait two hours for some chicken. I should've went to Chick-fil-A at least they never run out of chicken and you're not in the line more than 10 minutes .
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December 2023 by Marie
Rude, rude, rude! Unless you ask a question, they don't speak to you other than to take your order. If you don't like your job, quit. Don't take it out on paying customers.
