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December 2022 by Sakr Hamid
Beautiful place. And I appreciate it all of the help I have received from “ Jeffrey” he has been so kindI highly recommend this place. The perfect place to buy shoes
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June 2022 by Nakita Hubbard
I’m a frequent shopper of journeys both in store and online however an attempted return has left a bad taste in my mouth. I purchased a pair of shoes 2 weeks ago for an upcoming trip. I tried on the shoes in the store and packed them away in my suitcase (inside the box, inside the bag along with the receipt). I didn’t wear the shoes on the trip and decided to return them. The “manager” Amiyah immediately accused me of wearing the shoes because of a scuff mark on the rim of the shoe. Another associate checked the laces and bottom of the shoes (nothing there of course) and then began to SNIFF the shoe (lucky her they were never wore)! The manager refused the refund and was hesitant to give me the corporate office number. Instead she passed me a business card, as I walked out I noticed it was the local store number, I walk in to verify and the two are gossiping about the shoes. I am now waiting for a response from corporate in which I was told I would need to send pictures. Never in 36 years have I been accused of wearing shoes and returning them. All the hassle over $70
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January 2022 by John N.
I've been shopping here since it first opened. They always have really high quality shoes an stay with the current shoe fashion!????
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October 2021 by loi nguyen
Color shoes soo many to choose
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September 2021 by Dr. Kimberly MoutonJames PhD
Customer Service was Exceptional. Kudos to Employee# 550637 very friendly and so helpful.I am totally satisfied I was able to Order in Store and have my Order shipped to my Home.
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September 2021 by Shelly Simpson -Christian
Friendly employees and great stock and they offer different ways to pay
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April 2021 by Kimberly MoutonJames
Customer Service was Exceptional. Kudos to Employee# 550637 very friendly and so helpful.I am totally satisfied I was able to Order in Store and have my Order shipped to my Home.
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April 2021 by Patricia Forges
The sales associate was very helpful answered all my questions looked into other stores for availability of other sizes.
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December 2020 by Shelly Simpson
Friendly employees and great stock and they offer different ways to pay
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June 2020 by G Epps
I bring my granddaughter here to return a hoodie that is to big that was just purchased and the cashier asked a 13 year old did she wear it and she said yes! She didn’t wear it at all she was thinking try on was the same as wearing it! So the cashier look for another reason not to accept the return their were just a little string hanging from the drawstring and said the item is damage. What ashamed the people that work there are looking for reasons not to accept your returns! ashamed on you!
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November 2019 by Rachel Augustama
Love the shoessss
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October 2019 by sylvia anderson
Always have a nice variety.
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August 2019 by Damaris Rivera Perez
(Translated by Google) Good place. Your employees are very attentive
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December 2018 by Jack Reacher 7
There aren't too many stores left at this mall, but Journeys is my go to place for the kids sneakers. They have a good selection of brand names at a reasonable price.
