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October 2023 by Zachary Anderson
I called yesterday to make sure I could get my package in pick up at this location and it was confirmed I can and the lady did everything in the phone to make sure it would be here. Came in yesterday around 3 pm and I couldn’t get my package EVEN THO I WAS LOOKING RIGHT AT IT!!!! Because it still needed to be “sorted” lol, so I signed a piece of paper to confirm it wouldn’t send out the next day because I have an early flight I have to catch and I won’t be home for delivery. So I come back this morning to find out it was sent out, so the paper I even signed when I came in yesterday to make sure it wouldn’t get sent out did nothing. They are so carless here and absolutely hate their jobs, they are beyond rude and look at you like you’re a fool. This place is god awful and so are the individuals that work here. Trash place. Correct your professionalism or get a new job.
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September 2023 by Lisa Os
They have been losing my packages multiple times!!! Please have some responsibility towards your job!!! and make it Perfect! There are important packages and mail that must be delivered properly!!! Awful service
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August 2023 by BIG “fac3” CAMP 3
Hello. What can we do to make this location a better place? I'm sure this isn't the only one but I think these type of companies know better. Your guys are federal contracted and seem to not even want to provide your employees with some type of comfort. So my first question stands. If u need a little help from me. Let me know. I have filled out an application twice now.Thank you!
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August 2023 by Danielle Wilson
They keep giving me the run around on my change of address and none of my mail is being received at my new address or old address. The USPS is a freaking joke and this office takes the cake!
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January 2023 by April Laster
My mail was held, without my permission. Finally 13 days later, there was a sticker placed on 1 piece of mail that they delivered to me that was hand written stating 10 day hold. I tried to call the telephone number that is listed and it rang for 5 minutes before I hung it up. Myself nor anyone else at my residence gave US post office permission to hold my mail. Communication with the Carrier Annex in Ocoee, ,FL is not good and something needs to be done about it. I have been waiting for very important paperwork and I may have missed my deadline due to the lack of communication and courtesy of the US Post Office - Carrier Annex located in Ocoee, FL. Very disappointing and frustrating
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December 2022 by Austin Lawrence
ANSWER YOUR PHONES. SO YOUR JOB. FIND MY PACKAGE. Absolutely useless
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September 2022 by Marina Alvarez
Spiders on the ceiling and the people there are so rude except this one Puerto Rican guy just horrible don’t recommend I recommend
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August 2022 by April Cherry
My mail was held, without my permission. Finally 13 days later, there was a sticker placed on 1 piece of mail that they delivered to me that was hand written stating 10 day hold. I tried to call the telephone number that is listed and it rang for 5 minutes before I hung it up. Myself nor anyone else at my residence gave US post office permission to hold my mail. Communication with the Carrier Annex in Ocoee, ,FL is not good and something needs to be done about it. I have been waiting for very important paperwork and I may have missed my deadline due to the lack of communication and courtesy of the US Post Office - Carrier Annex located in Ocoee, FL. Very disappointing and frustrating
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July 2022 by Bryan Davis
Nice but always losing mail or delivering it late or to the wrong placeAnd they don't follow up when they say they're going to.
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April 2022 by John Provan
I share other comments regarding rudeness. The supervisor should besent back home. Extremely unpolite. John
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March 2022 by Ray Lee
They gave me the run around after losing my mail. First it was “we never got it”. Funny - the tracking clearly shows the office scanned it at multiple points. I visited the annex and they didn’t have it. A day later after filing a complaint, they magically found it mixed into someone else’s mail. 24 hours later when I go to pick it up? It’s sudden lost again.This location should be audited for theft or improper business practices.
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December 2021 by Candi B.
Establishment is nice and friendly staff. Just popped in to drop off a letter. Use to live in Ocoee and a little use to this area.
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September 2021 by Donald Harprashad
The management of this place as well as the employees need to be removed! They are not very helpful and should not be serving the ppl of Ocoee! To the higher authorities please investigate this place as they are frustrating the ppl !
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September 2021 by Slime Vibes
Spiders on the ceiling and the people there are so rude except this one Puerto Rican guy just horrible don’t recommend I recommend
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April 2021 by Kyanna Colon-Hurtado
Literally a joke of place why have phone when you never answer! 2. Don’t tell me my package got delivered to another address when I went there nothing has been delivered. I put a specific address for my package to be delivered since I was in the process of moving but noooo they don’t didn’t listen.
