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March 2024 by Zahra B
Usually have had a great experience here, but I recently got my tires rotated, they are supposed to check your battery as well as other check points while doing so. It was great until my car battery died. If they had actually checked my battery I would have had a warning ahead of time, a totally avoidable inconvenience.
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March 2024 by Lisa Young
The young man that waited on me was amazing I just needed air in my tire but didn't know which one so he checked them all . Sorry I can't remember his name because he went above and beyond !!! Thanks so much for your service. You saved my day !!! ?
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March 2024 by Guelson Justin
Good job
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March 2024 by C C
Very professional and friendly.
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March 2024 by Teresa Sardine
Waited over 45 min paid for bulb replacement..left their bulb was not installed correct was told I have faulty wiring when I returned... went across the street to advance auto bought a new bulb again was installed with no problem up to thus day.... will not return their seems like management had changed not for the good.... very disappointed ?
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February 2024 by cynthia hurley
Fast and friendly service!
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February 2024 by troy Wright
Quick oil changes, nice employees, will definitely be back for more service
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February 2024 by John LaCroix
I purchased an oil change on Groupon and redeemed it here. 2 and a half hours later, the technician "finally got the drain plug back in" after they stripped it. Now I need a new oil pan. The best (worst) part was they decided "not to charge me" but still marked the Groupon as redeemed.This has to be the worst group of technicians I've ever seen. From the Manager to the newest member of the team....stay away. You'll thank me later.
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February 2024 by Alpha Oxygen
Very professional and friendly!Guys are the best
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January 2024 by dc
One star for changing my engine oil. Minus four stars for compromising the drain plug. I have changed the oil myself a few times before coming here, and I made sure to tighten the drain plug snug and not strip it. I brought my car here because I did not have time to do it myself. After the oil change, the manager told me the drain plug got stripped during tightening and have to place a permanent plug and in the next oil change, oil need to be sucked instead of drained underneath by gravity. In order to restore it, I have to replace the oil pan itself, what a pain. I am mechanically inclined, and the only thing you can strip a thread is to overzealously tighten it. I had brought my three cars here for oil changes previously, but NOT ANYMORE. I can't let them damage any of my vehicles any further.
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November 2023 by Susan Williamson
Last oil change in Ocoee they left SIX screws out of the metal shield they removed to change oil. Noticed something hanging down under my car and went to my mechanic who discovered six screws missing, there were only 3 screws on the front of the shield holding it on the car. I was there for oil change and tire rotation and they forgot to do the tire rotation. I also waited over 90 minutes to get in because they didn’t have what they needed for the car in front of me and had left to go buy it at Auto Zone. No paper in the printer so no receipt/print out of service. No manager on premises that day. NEVER AGAIN! Have used this location before and had to on more than one occasion turn around and go back before I reached home due to strange noises or car not running right due to something not put back together right.
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October 2023 by Justin Fontes
Had my oil change here and was helped by manager Gabe and another young man that I didn’t get his name. Both were very kind and PROFESSIONAL. They treat you with respect and get the job done correctly. I even had a Groupon that didn’t apply to my vehicle and Gabe was kind enough to apply it to my service with no questions asked. Highly recommend this service and I will be returning!
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October 2023 by Sakr Hamid
I appreciate it all of the help I have received from mr. “Gabe ” he has been so kind and have good personality with customers definitely I will come back again ?
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September 2023 by Matthew Sleik Jr
I came today for an oil change. One of the employees was doing the initial safety check and the check of the vehicle. They went and checked the cabin air filter, and while doing so, broke my glove box. The manager Gabe was extremely helpful and fixed it, and gave me $10 off on my bill. I just want to say though.. make sure the employee asks permission to go into your car for one, and two, asks to perform any inspection before doing so because I would not have allowed that to happen. Otherwise, this location was still very friendly and efficient and made sure everyone was taken care of.Service: Oil change
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August 2023 by Relly G.
Do not go here! They practice deceptive practices of not resetting oil change light so you can go there often thinking you need an oil change and upsell you in services that you do not need that cost less everywhere else.
