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June 2022 by Mark C.
I have been loyal to this Publix for 29 years. It's been a good relationship too. Manager Jay was the friendly guy for at least 25 or more of those years. Funny, I'm a 11 year Yelp Elite who is now doing his (and their) first Yelp review. Whew! I guess I've been waiting for something negative to motivate me to "share" my Publix review? Hope not!BoGo's are sometimes too good to be true, right? Well, I use to "trust" my grocer, but after last week's BoGo's, we're now on guarded terms. The meaning of Buy one, Get one free meaning has apparently become a slippery slope for the Publix Corp. I'll let the two receipts validate this claim for themselves.4-pc. of Apple is BoGo = 8 total pcs.) for $2.69 * Savings $2.69!!-but-8-pc of the Guava is $2.99 ea.So now it looks like I only saved 30ç with the BoGo, not the $2.69 that the BoGo and their AD copy implies / reads. To imply the 2nd is "FREE", conveys you are actually getting twice the product for the original price. Not the case if identical products (except for the nothing special fillings) are compared .Play semantics if you must, as IMO you would only make your position look desperate.(wake up the old guard please)
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May 2022 by Jackie H.
I shop usually at the Publix at Conroy and apopka but went into this one to get bananas to drop off at a clients house nearby. It was just the one thing so I didn't bring in any reusable bags since I figured I could just use the bag to leave the bananas in for my client. The lady who helped me was rather rude about me not having a reusable bag. I've been to other Publix's and never had anyone push so hard. She told me I should really get some to which I told her yes I have some in my car. Then she went on to lecture me about the how I really need to use them,how it's better and they are encouraging people to. Which I get I do but it was 8am I was getting one thing for a client and I don't want to be lectured about one plastic bag and have to explain to someone why I chose that. I feel really all that had to be said was would you like to buy a reusable bag we are encouraging people to buy and use them more. Which then I can reply no I don't need to buy one and the topic dropped.
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April 2021 by Marjorie H.
This store was easy to get in and out of, clean, and had everything in stock that I was looking for. The meat section looked very good, the produce also looked very clean and fresh, and the bakery still had plenty of rolls left, even at 4 in the afternoon. Knowing how close it is to one of my daily stops, I will be going back.
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April 2021 by Kristin R.
Terrible. Received an extra dose vaccine exactly 4 weeks ago. Paper says to come back today. Get there, and they don't have a dose available. Took off next 2 days of work in anticipation of being sick from side effects, and they just say, "Ooops. Sorry. We don't have a second dose for you."
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March 2021 by Santina R.
Publix always has the best fruit bowls! I highly recommend them as a quick pick me up because they are healthy and full of invigorating nutrients. From the berry bowl to their dragon fruit bowl and many others, they are fresh, crisp, sweet and on point! Publix is the way to go! Run in get yourself one and you won't regret it! All their fruit is amazing, even their cored pineapple, so sweeet and refreshing on a hot summer day!
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January 2021 by Avni A.
I'm originally from the West Coast and I've never experienced such great customer service at a grocery establishment as I have at Publix. My husband spent his single days eating sandwiches from here 4x a week. I had my sub from here many times as of late and I will never go back to subway again! I love the fresh bread, the various vegetable fill ins, and the service in general. The sandwich is around $5 and it's worth the wait during peak times. You can also just order online and pick up to save time. In general, here are my Pros( in no particular order): 1) Customer Service- Greeted with a smile and a sanitized cart! 2) Publix app! You can make your grocery list on here and tells you exactly which aisle each item is located. Sign up for the rewards club and you can get $3 off grocery or other deals from time to time 3) Bogo deals! Walmart will never have this and Publix has specials every week on select items 4) Someone that actually bags your groceries! In the west coast, many grocery stores like Safeway you have to bag it yourself. 5) Impossible Meat! This gets sold out fast but glad they offer it nonetheless. 6) For folks who have trouble putting heavy groceries in their car, Publix employees will happily assist you. 7) Publix sandwiches! This place is like stepping into grocery store heaven. I always look forward to shopping here. I will be back!
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October 2020 by rob r.
Meat from this store is poorly cared for. Steak is always a little gray and pork always smells a bit funny.
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March 2020 by Vilmari R.
I love shopping at all Publix stores. It's always a great experience. All the employees are kind and friendly.
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July 2019 by Alexander C.
Third time that I get skipped on the line for the register. What is happening is that the mostly teenager persons handling the register when they see a buddy of them they call them over. This happened at the customer service line today around 7:45pm, there was only one register, there was a older lady in front of me dealing with some returns, I was waiting patiently behind her, and then a second register open which should have called me over. But not the teenager behind me went there called over by his friend behind the register. A manager also kind of young was there, and didn't do anything. I called him over and complaint but he made up some story that did not make sense. Hope they address this issue, or more negative reviews will come there way.
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July 2019 by Russell H.
Amanda in the deli is slow as. The girl walked across the store twice for cilantro avocado sauce....snail pace. Time to let her go
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June 2019 by Deena S.
This Publix on Maguire Road in Ocoee / Windermere boundary has the nicest and most helpful customer service people. Everybody who works there is great. To say its a pleasure to shop there is an understatement! I go here to shop even if i am passing by other Publix stores.
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April 2019 by Kathy T.
I have shopped at this Publix for 20 years now and I am in there usually 3 or 4 times a week. I know most of the staff and I always run into people I know. I love shopping there! I know people say it's more expensive than some of the other stores but I have compared and it really isn't. However, even if it was, I would still shop there! The customer service is great. I am always comfortable and happy while I shop! Great store!
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December 2018 by Minsu Y.
I'm not gonna lie, I was one of those customers coming in at 9:30pm and wanting a pubsub. However! The employees there were very friendly and one of them told me to hurry and run because the sub station is still open (in a friendly way). Nonetheless, i really enjoy coming to this Publix location.
