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March 2024 by Barbara Davino
Employees are very pleasant at this location. My issue is with the food, the muffin today and yes on other days are Over Cooked. This makes them almost tasteless and dry. This sucks as I’m a drive through customer and I don’t find out until I’m at work. This is a waste of money and time, let alone now I don’t have breakfast.
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March 2024 by Claire
The breakfast sandwich was AMAZING, the best I've ever had! BUT I ordered a decaf coffee and I think they gave me caffeinated because I was anxious and nauseous all day. I have health issues and supposed to limit
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February 2024 by holly askins
I think the worker purposely screws the drink orders up because she wants to deter people from ordering them. Only this Dunkin puts one mocha swirl in a latte when all the others do three. The lady working in the afternoon at 3:30 on Feb 15th says that’s how it reads on the tag but they put three. The latte looks very white and pale, and also tastes like milk. Can someone re-teach her? She wants to argue if I try to explain. I hate spending 5$ after working a long day and get sub par.
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February 2024 by Scott Davis - Realtor
Dunkin Coffee! Fast service in the Drive Thru!
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December 2023 by Ekram Youssef
They have this general manager this young lady that just is rude and disrespectful. I left the Trinity dunkin thinking that she wouldn't be there. but she ended here this is disgusting Person with horrible customer service they're going to keep losing customers as long as she's employed.
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December 2023 by Angel Velazquez
you’re located in Trinity Florida you should be able to cash $100 bill so I wasn’t able to get my coffee or my doughnut because she didn’t have enough in her register. That’s kind of sad.i’
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November 2023 by Kylee Brown
Asked for extra napkins because there was literally only 2 in the bag she gave me. When I asked for extra the lady at the window said there was some in the bag, I again asked for extra and she repeated herself refusing to give me more napkins. I asked again for a 3rd time for extra napkins which is ridiculous to begin with and she gave me ONE extra napkin. Didn’t know someone could be so stingy about napkins
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November 2023 by ana pham
Worst customers services ever!!!talked to customer without welcoming feelings, no smiles from the manager to the workers. I Came by in the afternoon yesterday and asked for 2 dozens of glazed for the kindergartners at my son class, the man said someone had ordered them so they didn’t have enough 2 dozens for me. I had asked him what time they open in the am so I could come back and get them, he said 5am, and I said I will come back and get them.! This morning when I drove back and asked for 2 dozens of glazed ones they said because of Halloween they only had 1 dozen of glazed and I had to get the different flavors on the other or I had to preorder . I did mention I had came by yesterday, and they said nothing they could do about that if I didn’t have preorder!!!! They didn’t tell me I have to preorder when I came at first time. I asked to talk to the manager and reported to her the situation and she said “nothing i could help with that, sorry and have good day”?!? I was at the window drive-thru and another lady came to the window said “you have to move your car. Have good day!”I was unhappy with the way they had treated me, and will not go to their store again for sure. Just super disappointed that even the store manager had such attitude thenshe couldn’t manage her staff to communicate!
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September 2023 by Mallory Bullington
I have gone to the Duncan since this DD opened and there has been good time and bad but the past three weeks has been honestly horrible. They get my drinks wrong more times then not and I have been finding myself going less and less to this place!! If you want something super simple it will still get messed up. My advice just make your own at home or dare I say go to Starbucks or another DD. I hate writing bad reviews but we all work to hard for our money to spend it on nasty coffee and horrible attitude.
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August 2023 by Margaret Bolle
My cream was chunky had to have them remake. But they did so no harm no foul.
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August 2023 by Jake B.
I have a dairy allergy so my order was a Lg Pumpkin Spice Latte Decaf Iced with Almond Milk and no whip cream and Carmel. What I got was a Lg Pumpkin Spice Latte Decaf Iced with whole milk and when I mentioned the whipped cream I saw the girl making the coffee scoop it off with a lid, throw it away and mix what was left on top into the drink. Glad I saw cause otherwise I'd be in the hospital right now. Such a joke my kid got hash browns and they were so squished it looked like diced potatoes. I get it being after the morning rush but I could have ended up in the hospital over this.
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August 2023 by Boris M.
burnt my sandwich, my tea wasnt very sweet, only 2 people working there.
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July 2023 by Joseph Franceschini
Alexa the manager has been extremely rude multiple times. Not once, not twice, pretty much every time she is on the microphone. She is short, condescending, and I have no idea how she has lasted being a manager. She hates people and is so short. DUNKIN DONUTS DO BETTER. This woman is verbally abusive to customers. I know multiple people who legit will drive down the road to avoid her and her poor attitude. I can only imagine how she treats her employees. Find a new manager or a better attitude!
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June 2023 by Shawn Halladay
We went through the drive through and everyone was pleasant.
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May 2023 by Darla Sexton
The manager Alexis is awesome.her and her crew has great customer service
