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October 2023 by Randal Friesner
A fairly clean place.The manager is helpful, knowledgeable, and friendly.The company itself, not so much.They do things outside the norms of most self storage places.Rate increases twice a year.Read the fine print !!!If you don't give more than 30 days notice you will be moving out, they charge you a full month's rent !Also, they "want" you to be late because the late fees are more money in their pocket.They actually FORBID their managers calling you about being late until after the late fees are applied !!!The top people in this company actually have said "Profit comes first", "It's ok to provide customer service but, PROFIT always comes first.This is one of those companies that micromanages their people till they give up and quit.And their security system is outdated home owners junk. Not high quality commercial grade you would expect to protect your property.But like I said, it is relatively clean, if that's all you care about.......?
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October 2023 by Kim Mann
Facility is clean and easy to access. Large climate controlled units available for a fair price.
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October 2023 by Cheryl Rogers
Place is well kept and easy to find. Service rep was friendly.
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October 2023 by Merrie Miniagio
Really nice professional and clean. Very easy and unintimidating.
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October 2023 by Earl Hoffman
Excellent service and great value. They went out of their way to help get me into my unit on a rainy night after business hours. So far, the best place I’ve found for those times when you need a little extra space to put things because of house moves.
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October 2023 by Kellie Allen
Midgard but specifically Terri has been amazing helping me with my auction that turned into storage needs. Uhauls on-site for easy access. Clean, friendly, have everything you need down to a cup a Joe. This is your place!!
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October 2023 by Jeff Mantell
Very good experience over all! I would have given 5 stars if the online application was more mobile friendly. It was difficult to make sure everything was signed, the admin had to contact me a couple of times. They were very friendly.
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October 2023 by Dianne Flournoy
Prices go up every few months. Charges extra fees for no real reason. They really only want you to pay online the first a every month. Don't like auto pay through bank. Auto pay on line doesn't like to work. Gate doesn't like to work. Never experienced a more difficult place and staff.
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October 2023 by Tosha Johnson
Terri was prompt with inquiry and efficient when contract information was being provided. Location was safe and quite.
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September 2023 by George Fetko
Great communication followed up on all my details and requests.
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September 2023 by John Cerutti
Their poor management process allowed our trailer to be stolen.
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September 2023 by Scot Smith
Great staff and clean spaces
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September 2023 by Jamie Latini
This storage facility is super clean and felt very secure. The staff was very friendly and helpful. I am very happy with our decision to use Midgard.
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August 2023 by Evan Baruch
Terri is very helpful and pleasant to deal with! I highly recommend Midguard!!!
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August 2023 by Terry Burdette
Easy setup & access. Terri has been very pleasant to work with and provide help when needed.
