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September 2025 by Shannon De La Cruz
Great place with great deals and nice people.
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September 2025 by Mary H
This pawn shop needs to take professionalism more seriously. On multiple occasions, the woman working there has acted in an inappropriate, overly flirty, and sexual manner toward customers. This behavior is unprofessional, uncomfortable, and completely unacceptable in a business setting.
Customers come here to conduct business, not to be subjected to inappropriate advances. Until management addresses this and ensures that staff interact with customers respectfully and professionally, I cannot recommend this place.
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August 2025 by Jason Ladd
Great place will help you with whatever you need. Friendly staff will keep using this shop
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July 2025 by Indira Rampersad
Management doesn’t even deserve 1 star he is so Awful and heartless. I bought a Toshiba Air Conditioner on 7/10/25 for $150. Called the store back on 7/11/25 to let them know that the A/C was not working properly they said to come back in and they will switch it out because they had 3 in stock We drove back to Capital Pawn in Okeechobee which was a 2 hour drive just for the manager to tell us we will have to pay an additional $125 to switch the AC. My thoughts was this man has to be crazy. And to top it off I asked to use the bathroom they said it’s for employees only but I can go to Wawa which is a 5 minutes walk. We left went to Wawa came back 10 minutes the manager said he cut the cord and Threw the AC in the dumpster but we can go and get it. This is not right to treat people like animals. Do they have a corporate office? Because I will never go back there.
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May 2025 by Crystal Clear
very nice would go back!!
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May 2025 by Christopher Prianti
Roy and Patrick helped me above and beyond
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April 2025 by Bryant Rivera
Bad customer service wouldn’t recommend , Not polite to customers
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April 2025 by Lupe
Patrick is AMAZING he pushed until he got exactly what we needed to get my sister home.
Capital Pawn is the best pawn shop I have ever been to.the customer service is outstanding,the store is always clean and in order, and all you got to do is ask and they will try there best to get you what you need!
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April 2025 by Ashley Fralick
I was really in a bind and Patrick drea and Kat were so helpful and understanding and helped me with quickness and empathy absolutely recommended and they have a great selection
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April 2025 by Elijha Trammell
Roy and pat are awesome super helpful
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April 2025 by Kathryn Russell
Always super friendly and gives more than any other company in town!!
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March 2025 by jeffrey cisco
Morgan and the whole team was very helpful morgan was able to give me exactly wgat I needed and help me with any questions I had along the way
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March 2025 by Katy Franklin
Wonderful manager and great team members
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March 2025 by S. Gracie
Roy and his crew are great Americans! Great shop, nice people.
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March 2025 by Brandon Micaela Stephens
Roy was great!
