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July 2024 by gina Vives
Very rude staff.. accused my child of trying to steal.. tapped him on his shoulder and stuck out her hand. He had skittles in his hand down by his pocket . I told her he wasn’t going to steal them . She yelled at me in front of my child. Causing him to cry . He told her he wasn’t gonna steal them.. I put the item back I was looking for and the candy and told her I would shop somewhere else.. she began yelling at me “bye” and some other things.. I think she could have handled the situation differently. Won’t be giving my business to them anymore .
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April 2024 by Rachel English
I always have a wonderful experience. Nikki is friendly and efficient. The sale tags are always placed at this location. I haven't had a bad experience.
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June 2023 by Carol Rogers
Manager lady is very rude. Why do you keep her? Almost every single other employee is nice and professional. Drop her pay or fire her. And give the position to someone who deserves it.
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June 2023 by Andrew Grabbe
Why does that woman still work there? Racist, angry, obviously hates her job and white people , the store I usually go to is remodeling so I've been forced to go there nothing but disrespect what kind of store employee tells a customer "empty your basket and put it away?!? I'm not your momma!" Rude unprofessional and racist is no way to run a business in a rural erea
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May 2023 by Meghann Hotmire
They have always had a very friendly, kind, and helpful staff. A very rude person was mad at me and husband once because I was grabbing my 1 year old and they didn't want to wait for the check out. The staff was very calm an collected and informed the man he could wait for a minute while he started cussing us and him out under his breath. The staff members were completely calm and let us know we weren't in any kind of trouble and their level headedness was extremely appreciated!
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February 2023 by Debi Lowe
Staff is unfriendly, store disorganized.
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September 2022 by Cheyenne Delagardelle
I've moved here in Okeechobee at the end of September and started going to this dollar general in the beginning of October. I go there often since it's walking distance and had no problem with them at all as they seemed nice... Mostly the guys but when it came to the ladies, lord it was horrible with them especially the vibes. Today I went there with my bookbag since I am Diabetic and have to have my medications with me AT ALL times in case something bad happens and the lady kept saying next time you come in you have to bring your book bag at the front of the store and leave it there. As if, I'm not letting that happen as it could of been stolen very easily! I told the lady I'm Diabetic and have to have my medications with me but she didn't seem to care at all and claimed it's there policy yet at other dollar generals I always brought my bookbag with me and they said nothing about it. I don't steal or anything like that since I would never do that, they have cameras don't they? If they think I'm a theif just check cams!!! I literally don't feel comfortable being away from my medications when going places since something bad could happen. The guys never got mad at me about it as they were understanding. I also didn't have my bag on my back!!! I literally had it in the buggy so they see that I wasn't stealing anything yet that still wasn't good enough. This makes me upset and I believe it is illegal to deny a person who is diabetic about this.. Basically it would be like denying a person with a service/diabetic alert dog. This is NOT right and should fire these ladies, they're not lady like at all. I'm sick of this.
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April 2022 by Sarah Greyson
I just tried to exchange two items without a receipt and had a degrading and incredibly unprofessional experience, even tho corporate policy for Dollar General states that I should have been able to do so.First, a store employee saw me walk in and stand at the register with my items and yelled across the store to ask if I needed help. When I said yes and he came to the counter, he then yelled across the store to his manager for help. When the manager, Ms. (Shiralysa?) Jones, came to the counter she made terrified face at my fully trained and registered service dog who was just sitting next to me and refused to come any closer.Then she told me that she personally does not accept exchanges without receipts because people try to return items from other stores. She also acknowledged that the brand I was looking to exchange was not sold at any other stores and didn't seem to understand that I could not be trying to steal. After giving clarification on why this store doesn't follow corporate policy for several minutes, she started getting frustrated and raising her voice, which caught the attention of another customer. The other customer then started asking me how much the items I had cost and why I couldn't just buy new ones without exchanging. The employee behind the counter and the manager, Ms. Jones, both allowed this customer to harass and yell at me without asking her to wait her turn in line (if she was in line, don't think she was tho).The whole experience was completely ridiculous, and I could hear all of them talking about me as I left the store. Common coutesy, professionalism, adhering to company policy, and not discriminating against people with disabilities are clearly NOT priorities here. Good thing there are 2 other store locations in town that are much better managed. This place is run by TRASH.*There is one employee who works nights here (when I usually go in) who is friendly, helpful, and very polite. They should fire Ms. Jones and put her in charge of day shift! :)UPDATE: I just went to the dollar general on 441 by Publix and the cashier and manager helped me exchange no problem and complimented my service dog. I will obviously be going there from now on.
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February 2022 by Alicia Decarlo
I was so happy when that store wine up and I am so impressedOf the cleanlinessAll the staff is very amazing and very helpfulThe manager Miss PamNot sure of all the Some of the cashiers names name but I know minny She is mazing it just runs better than any Dollar General I've ever been in And the other employee that I would love to acknowledge is AnthonyEverybody there always has a smile on their face and which I love cuz it puts a smile on my faceI hope the people that are there now last there for a long timeEspecially Miss Pam???
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February 2022 by Sherrie Nunziata
The store is always a mess .these employees work hard I watched them here in Vero and Okeechobee I go there every Saturday I always get a hello even with boxes everywhere they are trying to put things away running up to the counter ever 2 min .and these days it's hard to be nice and pleasant . your employees are awesome so far and I hope you let them know someone noticed .and thank you all of from Vero to Okeechobee be blessed
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January 2022 by Cheyenne Dixon
I've moved here in Okeechobee at the end of September and started going to this dollar general in the beginning of October. I go there often since it's walking distance and had no problem with them at all as they seemed nice... Mostly the guys but when it came to the ladies, lord it was horrible with them especially the vibes. Today I went there with my bookbag since I am Diabetic and have to have my medications with me AT ALL times in case something bad happens and the lady kept saying next time you come in you have to bring your book bag at the front of the store and leave it there. As if, I'm not letting that happen as it could of been stolen very easily! I told the lady I'm Diabetic and have to have my medications with me but she didn't seem to care at all and claimed it's there policy yet at other dollar generals I always brought my bookbag with me and they said nothing about it. I don't steal or anything like that since I would never do that, they have cameras don't they? If they think I'm a theif just check cams!!! I literally don't feel comfortable being away from my medications when going places since something bad could happen. The guys never got mad at me about it as they were understanding. I also didn't have my bag on my back!!! I literally had it in the buggy so they see that I wasn't stealing anything yet that still wasn't good enough. This makes me upset and I believe it is illegal to deny a person who is diabetic about this.. Basically it would be like denying a person with a service/diabetic alert dog. This is NOT right and should fire these ladies, they're not lady like at all. I'm sick of this.
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December 2021 by Jammin' Jim Hamann
I find that if the manager lady rings you out, you really need to watch your receipt, she has a bad habit of over charging for items, then gets an attitude when caught. Have heard the same from several people in the area. Too bad it's not easier to get hold of corporate or the head office.
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December 2021 by Alicia Gibboney
I was so happy when that store wine up and I am so impressedOf the cleanlinessAll the staff is very amazing and very helpfulThe manager Miss PamNot sure of all the Some of the cashiers names name but I know minny She is mazing it just runs better than any Dollar General I've ever been in And the other employee that I would love to acknowledge is AnthonyEverybody there always has a smile on their face and which I love cuz it puts a smile on my faceI hope the people that are there now last there for a long timeEspecially Miss Pam
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May 2021 by Janice Spyker
Manager is amazing, store is very clean
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April 2021 by Linda Anderson
Nice new store. They were still putting things away. It will be nice when they are finished.
