Gilbert Ford Service is highly recommended for both sales and service. Customers have had excellent experiences purchasing used and new vehicles, with friendly and professional staff. One customer praised the sales process, noting that their out-of-state purchase was made easy through FaceTime with the salesman, who provided accurate information and guided them smoothly through the paperwork. The vehicle was ready when they arrived, and transaction fees were reasonable. Service visits are also positive, with staff going all out to complete repairs promptly and efficiently. Brandy and Megan received special mention for their helpful and friendly assistance, explaining details and ensuring customer satisfaction. Customers appreciate the timely service, detailed explanations, and the friendly atmosphere at Gilbert Ford. Overall, the dealership offers a pleasant experience whether buying a vehicle or getting service, with staff dedicated to helping customers and making the process easy and enjoyable.
Brandy the service advisor was very helpful! She is very knowledgeable, polite and communicated clearly. I will definitely be speaking with her the next time I go.
July 2025
Gilbert Ford service department is very easy to deal with, especially Brandy and Meghan! They’ve been very helpful with some issues my new F-150 Lightning has had that I purchased at a different dealership. Thank you!
June 2025
Great customer service, repairs done timely, and they stored my boat for me.
