Gilbert Ford, part of the family-owned Gilbert Family of Companies serving Okeechobee, FL since 1924, has been providing excellent sales and service since 2013. The dealership offers a large selection of new Ford vehicles and used cars, with a strong reputation for honesty and customer care. Customers frequently praise the friendly and helpful staff, including salespeople like CJ, Travis, Nathan, Lee, and Albert, who are known for their straightforward, non-pushy approach. Many reviewers highlight the quick and smooth buying experience, often taking less than two hours from test drive to paperwork. The staff is attentive, explaining vehicle features clearly and helping customers find discounts to make their deals more attractive. Customers appreciate the genuine and honest service, often mentioning how the staff helped them get the right vehicle for their needs. The dealership has earned trust and loyalty by making the car-buying process easy and enjoyable, even for those who have had negative experiences elsewhere. Overall, Gilbert Ford is recognized for its friendly atmosphere, knowledgeable staff, and commitment to customer satisfaction, making it a popular choice for those in the Okeechobee area seeking quality vehicles and reliable service.
Always a great experience when we buy from Gilbert Ford. We get a personal touch with Nathan that you wouldn't be able to find anywhere else! We know we can count on him for a great deal, friendly service, and a few laughs while we go through it.
September 2024
Super impressed with the service we received from Gilbert Ford! CJ & Travis made you feel like you were doing a deal with old friends, straight up, honest, not pushy, & so easy to deal with! They helped me convert my husband to Ford and he has driven Dodges for over 20 years! Thank you guys! You have gained customers for... read full comment
August 2024
The service was good. Did not like how they had me sign for charges before they even looked a the car.
