PNC Bank receives reviews noting consistently kind and professional staff who provide thorough and efficient help. Many long-term customers describe the branch as amazing, with top-notch and friendly service. However, some experiences mention very long wait times at the drive-thru and occasional ATM outages. Overall, the staff are highlighted as knowledgeable, patient, and helpful, contributing to great service for many clients over the years.
We have PNC in Missouri. We've needed to go to Okeechobee a few times. We were met with kindness and professionalism, each time. No matter our reason, each one we encountered have helped us in a very thorough and efficient manner.
November 2024
Been using this branch for five years. Had one small issue which was my fault. All the staff are top notch even when they get new people. Diana was wonderful n patient Maria is great n the rest . Been with PNC since 05. Always had great service except St James branch in psl. Thanks guys .
August 2024
You can be the only client in the drive thru and you’ll be waiting 15-20 minutes for a simple cash deposit. I’d use the ATMS but those are down half the time. Staff are friendly but the wait for assistance is awful.
