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January 2024 by Esta Miller
This branch gives PNC a bad name. Terrible customer service! They say they are too busy to return calls. How can you run a business like that? Our branch in Statesville, NC knows about quality customer service.
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November 2023 by keith reese
I applied for a credit card October 23 call about the card 10 day later someone told me it was sent to my home address I give him the mailing address I have told I just fix it and to give it 10 more days it’s been a month and I still haven’t received a card I call again and was told the same thing I don’t understand why people lie I was told when I told someone people I know that I was going to bank there they told me that I will regret it now I see what they was saying
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October 2023 by Jenny Mello
great customer service
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March 2023 by Trisha Kattman
Always polite and quick; easy answers to my questions and happy to help with any concerns.
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December 2022 by Captain Richard Thompson
I have been with PNC for over 20 years this branch is just truly amazing, the staff is just the best Bank I have ever seen
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March 2022 by Terry Smith
Although I am new to PNC Bank Gianna was not only extremely friendly and polite she was very knowledgeable on Bank operations and helpful had a great sense of humor got everything I needed done and a reasonable the amount of time not to mention her great sense of humor
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March 2022 by Gilles Arial
People working there are fast to service you.Thank you
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October 2021 by Ryan Phelps
I would give a negative star review if could. Opened an account and 10 days later they have froze my account with no explanation. At my return to the bank the have you sign through a app scanner. What happened to people. My suggestion find another bank if in Florida or any other state that has pnc bank
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October 2021 by Brian C
Avoid using this branches ATM's. During busniess hours, my card was locked in one of their ATM's that they apparently "don't service". Had to get a new card printed. Major inconvenience.
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July 2021 by Juan Camilo Moreno Rueda
2% charge to cash a check because you don’t have an account with them?!?! Professional thieves.
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May 2020 by Gloria Wilson
We were assisted by Taylor Woods & the nice young woman who greeted members. We had a fee added during my mother’s passing & when realized, Taylor spoke on our behalf & fee removed. The staff seem all to be for quality member services. Refreshing business style! Thank you John & Gloria Wilson
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April 2019 by S.S. Gee Buro
Great location and friendly tellers. The drive up ATM feels like it's a bit of a squeeze in a large truck, but just take it slow.
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April 2019 by Duane Rogers
This bank has horrible security issues! I've been with them for 1 year & have had my acct hacked 3 times. Im closing it!
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November 2018 by Susan Waterhouse
I went to the Okeechobee Branch to open a new checking and have money transferred over to that account from my old one. I spent over 2 hours at the bank to get this change enacted because the representative working with me was obviously inexperienced with such transactions and stayed on the phone with someone in the department that handles these almost my whole time there. The long and short of the story is that mistakes were made that have enacted a freeze on my new checking account. I am still waiting to hear back from the branch manager to get this problem resolved. I am seriously considering leaving PNC Bank now.
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July 2018 by Greg Kellerman
I like my bank so for. Friendly people