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September 2022 by REGINA H HALL
I worked for them back in 2015 She started out okay with the company. I was a delivery person. I tried to always accommodate her customers. Because customers come first. When I tried to let her know that the customers were complaining a lot, she seem to didn’t care. I didn’t even get a thanks for accommodating the customers, not from her any way. But the customers always thanked me and gave me tips, might I say some good tips at that. But hey you keep it moving, because God always blessed me in the end.
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March 2022 by MZ. GINA HALL
I worked for them back in 2015 She started out okay with the company. I was a delivery person. I tried to always accommodate her customers. Because customers come first. When I tried to let her know that the customers were complaining a lot, she seem to didn’t care. I didn’t even get a thanks for accommodating the customers, not from her any way. But the customers always thanked me and gave me tips, might I say some good tips at that. But hey you keep it moving, because God always blessed me in the end.
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November 2019 by Equus Dea
Texted, called, contacted online and got zero response after multiple attempts. Missed out on 3 clients. Terrible customer service
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July 2019 by Mike Fugate
All I know about this place is from a delivery drivers prospects and they are buying a very top line product and they seem to be very nice people and the prep area is spotless
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June 2019 by Gabriella Demenyi
Signed up for the service. Was over charged, food not delivered. Sent several emails and left several voice mails. Neither was returned. Am now working with my Credit Card provider.
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May 2019 by Fred Flintstone
Would have to agree with all of the below comments. No customer service; email or telephone. We ordered our plan and haven't received anything. Filed a complain with the BBB for breach of contract. If the company refuses to respond; then unfortunately will have to find other alternate ways to find resolution to this matter.
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May 2019 by Sonya Mitchell
Terrible customer service in the Tampa location !! They took the money for the meals out of my account immediately but never delivered the meals. I've tried to reach them 4 times for a refund and no one has responded to any of my emails nor has my money been refunded. I would never reccomend them to anyone. I can't believe they stole my money and disappeared.
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April 2019 by Dana Gordon
After almost two years of service, we finally had to cancel. My husband has been receiving meals from Cater Me Fit for a long time. There has always been occasional issues - meals arriving late, or left on porch even though we asked to pause service during vacation - but we stuck with them.
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April 2019 by Jeff Waldron
I was thrilled to purchase with a local company!
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April 2019 by Alyssa Mammano
In a similar situation as many other reviewers here - ordered a week's worth of food for the first time using the service and come delivery day, no delivery was made. Reached out to the company for an explanation and they said the kitchen is down and I would be receiving a full refund. It's now been three weeks since they last responded. DO NOT PLACE ANY ORDERS WITH THIS COMPANY!
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April 2019 by Jeff W.
I have been trying to get my wife to do for years after seeing this company at a fitness studio we frequented. Decided to finally try so I ordered online, the website let me setup delivery for the upcoming midweek delivery, on a Friday. The day before the first delivery was expected, I got a text saying meal delivery was set for the following Sunday. I was disappointed because I planned my dinners based unexpecting deliveries that week. then there was no delivery on Sunday. Monday when I texted I asked where my delivery was and was told oh they had some issues and they would be delivering shortly which then turned into the next Sunday. I then ask for a refund never even getting to try the food. They said they would refund it right away and if I ever wanted to try them again I would get a 40% discount. Well then no refund and communications whatsoever. I finally had to dispute with my credit card company. I really wanted to try a local company so I ignored the Yelp reviews of one and a half stars. but it really looks like you have to pay attention to really low ratings like that and I will be going with a national company for my food delivery.
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March 2019 by Orietta Contreras
This place is a scam. I signed up back in January and cancelled after me and my fiancé did not like the food too much. After I cancelled my membership, my credit card was charged twice. I called the company the next day and was promised that I would get the refund back since they weren't sure why my card got charged. I waited a couple of days to get refunded but nothing. I kept calling and was told they ‘already had refund it on their systemm' when in reality I never got refunded back anything. I've been calling and calling over a MONTH about my refund and still no solution from these people. They don't even have the decency to call the client to update them about their status. Meanwhile I'm still short $300. Scammers. Don't do business with these people; the food is not that good anyways.
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March 2019 by Jake Lawson
-Received multiple deliveries with our meals in brown paper bags with NO cooling pack.
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March 2019 by autumn Mckenzie
While the food was decent, delivery was nightmare. This was my only means of lunch and dinner while I had the service and I there were more times than not that my delivery arrived well after 11 pm or not at all and many times I was missing meals. Once it was delivered the next day, warm, containing shrimp! And when I say warm I don't mean freshly cooked! While the concept is great, the food ok, the delivery and quality control leaves a great deal to be desired!
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March 2019 by Dennis D'Ettore
The only thing that surpassed the quality of the food was they Awesome customer service!