PetSmart is a large retailer offering a wide selection of supplies for dogs, cats, birds, fish, and small animals. Many customers report good experiences, noting it as the nicest and cleanest store they have visited. The helpful and friendly employees are frequently praised for providing excellent customer service, whether assisting with fish tank equipment or other purchases. The grooming service is very popular and often busy, with specific groomers receiving compliments for being wonderful with pets and providing perfect cuts. Customers appreciate the convenience of online booking and pre-check-in for grooming appointments. In one notable instance, when a dog experienced a health issue during grooming, the team acted quickly, alerting the owner and rushing the pet to a vet. PetSmart covered the vet visit and followed up on the pet's well-being, demonstrating care and responsibility. The store also features cute cats available for adoption. Overall, PetSmart is recognized for its helpful staff, reliable grooming services, and strong customer care.
The nicest, cleanest PetSmart I've ever been into. Nice selection for fish, birds, and supplies. Cute cats up for adoption. Helpful employees. Grooming always seems busy. That's nice to see!
June 2025
The associate that brought my huge dog food bag to my car was very friendly!
July 2024
Angela is so helpful and nice! I just bought like $200 worth of fish tank equipment and I couldn't be happier that she was here to help!
