PetSmart is a large retailer offering a wide selection of supplies for dogs, cats, birds, fish, and small animals. Many customers report good experiences, noting it as the nicest and cleanest store they have visited. The helpful and friendly employees are frequently praised for providing excellent customer service, whether assisting with fish tank equipment or other purchases. The grooming service is very popular and often busy, with specific groomers receiving compliments for being wonderful with pets and providing perfect cuts. Customers appreciate the convenience of online booking and pre-check-in for grooming appointments. In one notable instance, when a dog experienced a health issue during grooming, the team acted quickly, alerting the owner and rushing the pet to a vet. PetSmart covered the vet visit and followed up on the pet's well-being, demonstrating care and responsibility. The store also features cute cats available for adoption. Overall, PetSmart is recognized for its helpful staff, reliable grooming services, and strong customer care.
The staf is always friendly and willing to help if you need assistance looking for items in the store.
June 2026
We absolutely love getting groomed with Kyra. My shy and reserved 13 year old doodle doesn’t like everyone but she’s always happy to see Kyra. I am always so pleased with how she looks and smells!
April 2026
Manager went way out her way to help me. Spent almost 45 min picking the right product. Very informative.
