PetSmart is a large retailer offering a wide selection of supplies for dogs, cats, birds, fish, and small animals. Many customers report good experiences, noting it as the nicest and cleanest store they have visited. The helpful and friendly employees are frequently praised for providing excellent customer service, whether assisting with fish tank equipment or other purchases. The grooming service is very popular and often busy, with specific groomers receiving compliments for being wonderful with pets and providing perfect cuts. Customers appreciate the convenience of online booking and pre-check-in for grooming appointments. In one notable instance, when a dog experienced a health issue during grooming, the team acted quickly, alerting the owner and rushing the pet to a vet. PetSmart covered the vet visit and followed up on the pet's well-being, demonstrating care and responsibility. The store also features cute cats available for adoption. Overall, PetSmart is recognized for its helpful staff, reliable grooming services, and strong customer care.
Manager went way out her way to help me. Spent almost 45 min picking the right product. Very informative.
April 2026
Sign up for rewards! They seem to always have some toys on sale for your pets! Personally, I have a dog and love buying him new toys and treats. The toys for tough pets have never steered me wrong. I love them all.
February 2026
We've had a great experience with their puppy training
