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March 2024 by Mark Wong
I would give this review zero stars if possible. We rented a unit on the 2nd floor and on move-in day, we found that the elevator was not working and we could not access our unit. Attempts to resolve the issue with management was to no avail. Their response was essentially it's our problem and did nothing to remedy the situation.
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March 2024 by Patricia O'Donnell
They're really good at helping work out issues
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February 2024 by Sandra Ardila
Judson was so helpful! A very professional and kind man! Great location & clean..
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February 2024 by Tiffany Marie
Made me pay for a full month when canceling half way through due to paying late. Life circumstances hit hard unfortunately but nobody cares. So for a company that doesnt care about its customers then this is my review. Thanks for not caring.
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February 2024 by Lili Martinez
Just downside my unit. Thanks for all your help Judson! Always courteous and professional. Public Storage is lucky to have you :)
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February 2024 by Jim Patterson
Double his pay
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January 2024 by IVETA Stasova
Judson Murphy is the best of the best I was looking for storage in Oldsmar area and he not even helped me to find the best storage but he even helped with signing contract correct way and download easy way to open or close the gate when arriving or leaving. I mean there is not enough kind words about this gentleman. Please if you looking for storage in this building make sure you ask for Judson. Thank you ? very much again for everything. God Bless you.
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December 2023 by JR Rueda Sanchez (Junk n' Stuff Removal)
Clean Facility..
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October 2023 by Denise Gosse
I was going to give this place one star but Judson Murphy not only helped me access my unit after multiple phone calls to the "maintenance help line" he restored my belief that there are actually people out there who care and strive to help make peoples' lives easier. Whatever Judson is being paid is not enough.
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August 2023 by Dean I
Great tele-help from the kiosk at the location to get me a new unit!
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August 2023 by Brittany L.
we have had all of our furnishings in this facility for slightly over a year while we built our dream home. When we went to get our things out to move in we were crushed when we noticed that EVERYTHING in the unit was covered in mold! our mattresses, couches, pictures, kids toys were all ruined. The attendant in the office said how the company had someone pressure wash the building. The water somehow trickled down into SEVERAL units. We were never contacted and told that atleast 2 other individuals had the same water intrusion issue due the pressure washing fiasco. We had the insurance that the company offers which is maxed at $5k. One of our couches is $5k! They started the blame game and said the company who cleaned the building would be held liable. We tried to reach the manager and he dodged our calls. We went to regional to file a complaint and to talk to someone and still no call. So we are in limbo with a brand new house and no furniture. This company is trash and the management is as well.
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March 2023 by Petey McClory
At first, trying to get storage was proving very frustrating. The first property I went to only had a kiosk… No persons available. I had questions and I wanted to see unit sizes. I went to the other property two miles away. There was a sign on the door that said they were closed until 12. I came back at three and there was still no one there. I spoke to different people and got different information. Finally I was told I could make an appointment. I had not known this was necessary in the beginning. So, I met with a very very nice and personable and helpful young lady who I will call RM. She helped me get my unit and there were no problems. I do not like contactless society as I prefer speaking to real people. But thank you, RM as you made it an easy transition finally.
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February 2023 by James Patchett
Judson and the team are amazing and so helpful! This location is clean, well maintained and very secure. I also find it very convenient as I live in Eastlake Woodlands right around the corner.
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February 2023 by Eddie G.
I have had a unit at this location for 3 years and my rent amount has increased from $175 when I rented it up to $325. So basically it doubled in 3 short years.
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January 2023 by John A.
Judson really made my experience good this time. He did his best to make a tough situation better. The facility is clean and newly painted. It looks great. They are now unmanned which means one person has to juggle between multiple locations. Judson called me back and helped me with my transfer.