September 2020 by Bashi A.
Hertz was the car rental Company I used to rent my car when I had my accident! Even tho the insurance was paying for everything, they constantly kept on charging my account. Now guess what happened! They charged me 540$ for a car I didn't even have! When I talked to them they said it's gonna take five days to give me my money back! The car was given back 08/28/2020! These people are useless and don't do their job! Don't ever go to hertz to rent a car! Get your car from enterprise! They put me in such a bad position and they do nothing to actually figure it out! I have voice records of them saying that it's their mistake! But they don't care if you have bills to pay! To do a mistake like this during a pandemic and put people in financial issues is apparently their thing! They have no respect and don't care about the issues they put you in! Neither do they actually care if you have to pay late fees because of their mistake! They literally think it's a joke! The way the handle things is not acceptable. And I will sue them for any penny I have to pay because of their mistake!
