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“I had a fantastic experience with Jean at Mattress Firm! He was knowledgeable, friendly, and really took the time to understand my sleep needs. With his guidance, I found the perfect mattress without any pressure. I highly recommend Jean for anyone looking to improve their sleep experience!”
“Our sales representative Bruce and Miriam at the Pembroke Pines location were fantastic. They were very patient, never rushed us, and took their time with us. It made a pleasure purchasing my kids bedroom set and our sofas.”
10AM - 9PM
11013 Pines Blvd, Pembroke Pines
Mattress Stores
“James was very up front when helping me decide on a mattress. He explained in detail the pros and cons of the two I was considering which helped in my decision. The online payment process was easy to navigate as well.”
“I Highly recommend this place! I got the most comfortable mattress from them ! They are super nice and super professional! Great costumer service and reasonable prices.”
“⭐ An Unbeatable Experience: Guillermo at Mattress Firm Pembroke Pines is Exceptional!
I cannot recommend the Mattress Firm store in Pembroke Pines highly enough, especially because of the manager, Guillermo.
Over the years, I've purchased several mattresses from this location, and the reason I keep coming back is simple: Guillermo’s top-notch customer service and deep product knowledge. He has always made the buying process smooth, personalized, and stress-free.
Outstanding Support During a Warranty Claim
Recently, we had to file a warranty claim, which can often be a frustrating experience with any company. However, Guillermo turned a potential headache into an incredibly smooth and easy process.
* Exceptional Guidance: He was right there with us every step of the way, clearly explaining the documentation needed and the timeline to expect.
* Proactive and Prompt: He ensured all the necessary steps were completed correctly and efficiently, preventing delays and confusion.
* Unmatched Professionalism: His ability to manage the claim while maintaining a friendly, reassuring, and professional demeanor truly sets him apart.
In an industry where post-sale support can be hit-or-miss, Guillermo has demonstrated that his commitment to the customer extends far beyond the sale. He is a true credit to the Mattress Firm team, and because of his integrity and service, he has earned a customer for life.
If you are looking for a new mattress in the Pembroke Pines area, go see Guillermo! You will not be disappointed.”
“This store is very good, we find the best prices also the customer service is very helpful and kind as well, Mr Edmund is very professional. Highly recommend to go there.”
“Andrea López is the best Sales Associate in the store! She was very kind, knowledgeable and patience with our furniture needs. She walked us through the whole process of making the decision and selection of the furniture we really liked. If you want to have the best customer experience and satisfaction buying your furniture, definitely ask for Andrea Lopez and you won’t regret it.”
“We visited the store looking for the perfect mattress and found one we absolutely loved. The moment we tried it, we knew it was the right one.
Juan made us feel very confident about our choice. He was not pushy or aggressive at all, which we really appreciated. We had previously gone to the store next door, where they told us we weren’t “thin enough” and needed a very firm mattress, so the contrast was huge.
Juan took the time to explain everything clearly, answered all our questions, and also offered us great deals and excellent service. We truly felt taken care of.
I would definitely recommend working with him when choosing your new mattress. Once we’ve had some time to sleep on it, I’ll come back and share an update.”
“Leo is a great, professional sales agent, he took care very well of me and my necessities, Leo is a person with a lot of patience, friendly attitude, and knowledgeable. My experience in Room to go at Doral was really excellent and I was lucky to be attended by Leo.”
“I visited the store this morning and met with Carlos and he was very professional and helpful. He showed me different mattresses until I locked in on one. Next I told him that I needed a box spring and he gave me advice to get an adjustable platform which actually saved me money. I told him that I was a disabled veteran and he thanked me for my service and sacrifice. Him saying that was a great thing and made me feel proud. To end this review I would like to thank Carlos for all that he did for me today.”
“Milton was great. He took his time with us, explaining he differences in the mattresses and also the base. Had us test out each and the rationales behind how they helped with spinal alignment! Amazing experience. Got us the best deal as well!!! Highly recommend this location- ask for Milton.”
10AM - 8PM
3101 N Miami Ave Suite 105, Miami
Mattress Stores
“I had a truly wonderful experience at Mattress Firm today! I stopped in and had a wonderfully insightful conversation with Chigo, the sales associate. I was truly surprised and impressed by the wide variety of selection, satisfying every taste. Having purchased a mattress from them seven years ago, I definitely plan to go with them again and find the perfect one this time.”
9AM - 9PM
1738 W 49th St Ste 6, Hialeah
Mattress Stores
“I'm very grateful to Gladys. She provided with an outstanding customer service. Gladys has patience, service skills, and a great disposition to find what you're looking for. She also is very knowledgeable of their products and finance options, allowing you to take the right decision tailored to your needs.”
“I wish I could leave the same review twice so I can give Monica Romero 10 stars. My mom surprised me with a Sleepy's mattress she bought online. It is HORRIBLE. Two nights and I have the worst back pain. I went into the store with an emergency and came out with a great deal. Monica took her time to hear my issues and helped me find the perfect new, new bed. Never buy online. They don't resolve any issues. Always speak to a true sleep expert.”
“Hello everyone, our experience at Doral Mattress Firm was amazing! Our sales woman Mariana made sure we left satisfied and excited for our new mattress. Her attention to detail was exceptional, making sure she narrowed down our wants and needs. We ended up purchasing the most comfortable Tempur-Pedic tailored to our needs. THANK YOU MATTRESS FIRM AND THANK YOU MARIANA!”
“Came in to the store not knowing what my husband and I were looking for. We only knew were wanted something comfortable. Fernando was super helpful. Showed us a wide variety of mattresses with a lot of different comfort levels. He gave us plenty of time and answered any questions we had. Once we decided, it wasn’t difficult to set up payment and delivery with delivery being next day which was amazing. Overall a very good experience all around and recommend this store if you’re in need of a super comfy mattress.”
“I absolutely recommend Diana! She was an awesome help in choosing the right mattress for my comfort. She was very knowledgeable about the material of the mattresses. She had awesome customer service! I would definitely recommend Diana on Pines blvd if you are looking for a mattress!”
“I highly recommend this outlet. Max was very available and went above and beyond to ensure that I had the best mattress for my particular needs.
Thanks Max.”
10AM - 6:30PM
217 NW 36th St, Miami
Mattress Stores
“We almost went down the rabbit hole reading all the reviews about all the different mattresses on the online market.
We found this genial store chain online where you can try mattresses that are sold online only. We went to the store in Miami in the Design District and met the founder and owner of this chain Mr. Shanir Kol himself. Besides being a delightful person he was very knowledgeable and told us all the pros and cons of all the mattresses we had looked at online and made us try them in the store.
The process worked as follows: we took an appointment so when we arrived the store was all exclusive for us. The ambiance is very relaxing and Zen making it easier to relax while laying down on each mattress..We never felt rushed nor pushed to buy anything specific. Mr. Kol gave us different prices and worked out a special offer on a return mattress. It worked perfect for us as we bought a 3400$ for almost half the price!! We LOVE our Wink Bed Blue mattress which btw is exclusive to SleePare.
The store carries the most popular box mattresses sold online and applies same prices as online but with the peace of mind of trying each product in person.
Great business highly recommended!”
“⭐️⭐️⭐️⭐️⭐️
For the past few months, I had been meaning to go mattress shopping. Yesterday, I unexpectedly walked into Mattress Firm on Hollywood Blvd (441) and met Felipe N. From the moment we connected, the experience was effortless.
Felipe spent about 45 minutes with me—no rush, no pressure at all. He allowed me to test multiple mattresses and took the time to thoroughly educate me on each option in the store. His knowledge was impressive, and his recommendations were thoughtful and aligned with my needs. I never felt judged or pushed to buy.
I didn’t purchase that same day. Felipe gave me his number and let me know he would be at the Hallandale location the next day and mentioned there might be a few additional options to explore. I returned the following day, and just like that, I purchased the Posturepedic® Elite Brenham II 16” Medium Euro Top Mattress (King size with pillow top)—a truly beautiful and comfortable mattress.
From beginning to end, the entire process felt like an easy breeze, a true walk in the park. Felipe was present, patient, and supportive both visits, guiding me every step of the way with genuine care and professionalism.
I can’t wait for my delivery. Thank you, Felipe—keep shining. May God bless you.”
“A unique experience, Mr. Ramon was excellent in his treatment, as a guide for our purchase. A 100% recommended place with first-class staff and exquisite merchandise.”
Open 24 hours
19160 W Dixie Hwy, Aventura
Mattress Stores
“Excellent service from start to finish. Shevy asked all the right questions to make sure we found the perfect mattress and was incredibly patient and accommodating. Even late at night, we were able to leave with a luxury brand mattress at a great price! You really can’t beat that!”
“Kevin was such a huge help in helping me find the perfect mattress and even in helping me struggle in putting the mattress in my car lol. Amazing customer service.”
“We had a wonderful experience at Ashley Furniture thanks to our salesperson, Sandra. She was cordial, attentive, and very knowledgeable about the store’s inventory, which made the shopping process smooth and enjoyable. Sandra took the time to listen to our needs and guided us to the perfect pieces for our home. We truly appreciate her professionalism and friendly approach. We would highly recommend Sandra to anyone shopping for furniture, and we are happy to say we’re loyal fans of Ashley Furniture store!”
“Luis and Rob were amazing to work with. They went above and beyond to help me, and their service was truly exceptional. I would absolutely recommend them to anyone.”
“A lovely place with an excellent work staff. The quality of the furniture is priceless. I have made several purchases, always with the same girl and I have received an exceptional treatment. Here I leave you her code (8295) and her number in case you want to contact her (603) 803‐0373, I highly recommend it ??”
“Recomendado 100 % un trato excelente de todos sus trabajadores alta profesionalidad y destacar el servicio de nuestra vendedora Massiel Ruz una excelente profesional en su área”
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“Alexander Erdellan was the best sales person you could imagine, he helped me pick the most comfortable dreamy matress . 1000% recommend . Best experience for to find my new mattress bed”