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June 2023 by Kristina Santiago
Got there right at 6 and they already had all the registers closed down even when I called ahead and told them I was driving in from ga and would be there right at 6. My eye is infected and I needed those drops. Thanks cvs wonderful customer service! I understand yall close at 6 but seriously if you close at 6 then why not start the process of closing at 6?
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June 2023 by Lisa Moyer
I am visiting from Indy taking care of a family member, this pharmacy is terrible. We had a script written for half tabs, the pharmacist refused to prepare the meds the way the script was written. Telling me " We don't do that Here" I'm sorry the doctor wrote it to be administered that way. I told her " I'm actually a nurse and you are wrong it is your job to fill it the way it's written, that is just laziness." The tech ringing us up must of known better she was uncomfortable and couldn't even look at me. Wow this place, I'm sorry for locals who have to use this pharmacy!!!
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June 2023 by Jacob Lanoue
Extremely unprofessional, I go to the pharmacy and stand under the “Pick up” sign and no one approached me for around a minute finally a woman walks to another line where nobody is at and attempts to ask me what I need between 2 partitions so now I’m on my tippy toes trying to even see her she then walks away back to her computer while asking me my date of birth I am there to pick up medicine for a sore throat and sinus infection I have lost my voice does it occur to you that yelling my birthday across the pharmacy is not easy that is why I walked up to the Pick up Desk, I’m told its not ready come back later with attitude I might add, and then I come back hours later to be told it will cost me over $100 and my insurance is not covered there but it is at Walgreens which would have been nice to know 3 hours ago when I was here first, so I have them transfer to Walgreens I then drive to Walgreens and no transfer was sent through, so Walgreens attempts to call this CVS which they are then told because the workers at the CVS pharmacy are behind they will not transfer my prescription until after 8pm tonight ?♂️, so because no one at this pharmacy is good at their jobs I have to go another day without any medicine that works. Overall horrible experience.
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June 2023 by Roberto Carballo
I've had a good experience with the pharmacy. Good Rx is your friend.THIS CVS DOES NOT ACCEPT AMAZON RETURNS USING QR CODES FOR UPS RETURN. THEY ONLY ACCEPT THE PRINTED BARCODE LABEL.
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May 2023 by Tim Ehrenkaufer
CVS Orange City is absolutely the worst Pharmacy I had to do business with. Unfortunately on Google Reviews, you have to give at least 1 star. There is one young lady that I rarely see that appears super nice but the rest of them just seem dead inside. Ordered one of my once-a-week medications on April 23rd. Ran out, didn't have it for that week but it showed, "On Order" on the app. Finally decided to investigate on 5/02 and was told the label was changed and I'll need a new prescription. WHAT?! This could have been resolved a week ago! They said they requested a new prescription from the doctor... but they didn't tell me! This is also the same pharmacy that kept my doctor on hold for around 45 minutes without ever picking up. STAY AWAY!
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May 2023 by Hillary Mauldin
I can definitely see why this location is rated so low. I wish I would have looked at the reviews before I shopped here because I definitely wouldnt have wasted my time. I wasnt spoken to or looked at by a single employee the entire time. Ive never seen a CVS with stock levels this low. Almost every item I went in looking for was out of stock. Hardly any sale merchandise was tagged at nearly 1pm on a Sunday. I had to use the app to verify what was on sale. Wont be returning to this location.
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May 2023 by Dennis Ray
This place is a disgrace for a pharmacy. No help and everyone is in a bad mood. I've been trying to get my daughters prescription for 3 days and always an excuse when I go to pick it up. 4 times now I've went and can't get it
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April 2023 by Juan Cruz
Starting from pharmacist to all the employees....they all need to go. Unhappy people. They all look sad. Dead people walking. All except maybe one. My goodness.
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April 2023 by James Krisciunas
Called orange city pharmacy waited on hold for 45 mins and no one answered. Called back and waited 30 mins. Still nothing. Spoke to manager and gave nothing but excuses. Avoid
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April 2023 by Symplelife
I was very surprised with customer service at this CVS! Sabrina was absolutely such a pleasant, professional, friendly? please teach other staff members about customer service.
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February 2023 by Robert Powers
After switching insurance, decided to use this Pharmacy to fill current prescriptions. The pharmacist and support staff have zero customer service skills. When we asked a question, they gave a short answer that explained NOTHING. If a customer is looking to play 20 questions - then this is the place to get frustrated at. The reason to go to a pharmacy is to fill critical meds to remain healthy. A pharmacist and their support staff should know this, assist with this need, and show concern. This CVS location fails on every service level.
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November 2022 by Rosemary Mclauchlin
HORRIBLE place to work..horrible training procedures. I could not stand directing customers to the self checkout..They're always breaking down. Most of the customers are elderly and need help..yet it was my job to push them to use those horrible machines. It was literally frowned upon when I would check people out at the register. It was the only thing that helped the time pass. Thank goodness I got a better job. Save yourself the aggravation..go to another store and..for that matter company.
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November 2022 by Linda Patti
I have never been so rudely treated as at this phaharmacy. I see Im not the only one. The incidents were toi many to reporr here. How can a manager allow this behavior? I will b3 contacting him and others
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November 2022 by Jessica Clark
Pharmacy is rude and uncaring whether patients get their prescriptions or not. Would give 0 stars if allowed. Go somewhere else
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September 2022 by Brandi B
The pharmacy is inept at best. In store shopping is pathetic as you will be met by zero employees (pharmacy notwithstanding). Good luck checking yourself out- not as user-friendly as other stores with self-checkout.Don't waste your time.
