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October 2023 by Tina C.
They do not stick by their long term customers. We were 20 plus years with them, got scammed and lost a ton of money, they kicked us out as well. No thank you Fairwinds. You will not be getting a good review from me!
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September 2023 by pamela henderson
Sara was a great help in opening an account for our friend. She was very intuitive as to what to say to him and give him information before he asked the question. I would recommend this credit union to anyone. Thanks again Sara.
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March 2023 by Redd Washington
I went to see about a loan they said 2 thousand was minium didn't need but 1,200 but when I applied got turned down and I have very good credit....just wasted my entire day fo nothing...
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December 2022 by Alba
This branch is always busy, but everytime I go they are always so kind and helpful. One of the reasons why I’ll always bank at Fairwinds!!!
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November 2022 by King Q
Set an appointment today for 11:00 did not see option for notary so just booked an appointment for new account to get appointment booked. Went inside notified the branch i was there they signed me in where i sat for 45 mins for a service that took 5 mins total. Very disappointed and no acknowledgment of the wait time just we're ready for you very disappointed in the service received for a service that took the team member five minutes to do.
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July 2022 by Pat Fill
I have had the worst experience with your bank..I called since my debit card was fraudulently used..came to find out it was$ 5.00 & $6.00 for mailing fees, on products I had originally bought on line. the people whom I spoke with gave me the runaround and got really rude when I balked at giving my ss# according to your rules..I gave reluctantly to Zalak or Zalat. then a Kathy and they said they couldnt help me, What is wrong with your people?????
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July 2022 by robert Flanagan
I think that it is the best bank in the area. I have banked with B of A and with Wells Fargo and they don't even compare. With Fairwinds Credit Union I get the same great service at all three branches that I use. I use the Lake Mary Sanford and Orange City branches. I have five different types of accounts with them and I would highly recommend this bank to anyone.
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July 2022 by Michael Davis
I've had a checking account there from the time they opened ten years ago. I wouldn't bank with anyone else. I've never had a problem not one in all that time. Their great people. I'm not going anywhere. Thank you Fairwinds
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April 2022 by Jacqueline Rodriguez
I had visited the drive thru branch in Orange Cit to make a savings deposit yesterday, but had recieved a rejection error slip "unable to accept cash deposits" I went into the branch with my completed deposit slip. The kind professional teller genuinely apologized and explained. The reason was my deposit accounts was only set up for primary checking and not my savings account and said no worries "I can set this up for you, it'll take about 24 hrs" quick and easy for you to have for future reference, you will be able moving forward do make your saving deposits via Drive Thru ATM's. Great Service!! My teller helped me with my deposits to both my saving and checking accounts. I ONLY wished, I had writte her name down,She was a very nice young lady with curly mid length hair who wore qglasses with a welcoming smile and willingness to help! Thank you Fairwinds Credit Union for hiring her a true asset to your company.
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March 2022 by Angie Tschannen
I have been banking with FAIRWINDS since 1989 and I’ve always loved their customer service and services. I have been going to the branch in Orange city since right after it opened, consistently Jason Lopesilvero, a member services representative, has always gone above and beyond expectations. He greets with a smile, typically remembers your name and makes sure to take care of all your needs! He is a true asset to FAIRWINDS!
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April 2021 by John Gray
Had some fraudulent charges on my account. Asked for and received a new debit card and they creditited my account the fraud charges.
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April 2021 by John Walka
Went from horrible serviice from the Deltona branch to excellent customer service at the Orange City branch!
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February 2021 by Jeannifer Baltzly
Laurie G in the loan office went above and beyond in helping me get pre-approved for a loan to finance my new SUV. She took her time and made us feel like a top priority. She even helped us review Carfax reports for pre-owned models I was interested in test driving. We found the right vehicle and I drove it off the lot with her help. Absolutely the best!
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February 2021 by Michael L. Benson
The absolute slowest drive thru anything I've ever encountered. It isn't once and awhile either. It's every time.
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November 2020 by Nancy Pritchett
I've never been disappointed with any service from Fairwinds. Very helpful with everything.
