Firestone Complete Auto Care in Orange City, FL is a one-stop shop for vehicle needs, from standard maintenance and tires to repairs. The location is described as an excellent store with a team that is often courteous, efficient, polite, and friendly. Many reviewers are long-standing customers who have used the shop for years and refer others to it. The staff receives significant praise for being knowledgeable and for giving extra effort, with one reviewer noting that specific teammates stayed very late to complete a job. The team is also recognized for handling questions well and providing honest service, as illustrated by an instance where they diagnosed a problem free of charge and directed a customer to their dealer for warranty work. However, one experience started off poorly due to a long service delay. The customer felt management should have communicated about being short-staffed and the inability to complete the simple service on time, as waiting nearly 11 hours was frustrating. Additionally, a reviewer noted that prices are a little higher than they used to be. Overall, while there can be issues with scheduling communication, the expert team is generally relied upon to provide comprehensive solutions and get customers back on the road.
They are always courteous and efficient. I have been going to this Firestone for many years and have referred others to them as well. They have always handled my questions well.
June 2024
This location of Firestone (Orange City , Fl.) is an excellent store . Mr. Williams is a super kind and knowledgable team leader, who helps out in every which way he can. Please go visit him and experience it yourself. Thanks Brandon…..
June 2024
Polite and friendly staff. Servicing time was reasonable. Prices a little higher than used to. Problem seems to be solved!
