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February 2024 by Kay H
No dressing rooms, can’t return items for refund or store credit, not sure how you’re supposed to know if it fits. Disappointed. No more rewards. Most clothing is way overpriced.
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December 2023 by Isabella S.
Don't have any dressing rooms they don't have an extension cord to try the electronics out, cashiers are rude
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December 2023 by Jennifer
Prices are Ridiculous!!!! Ross, Burlington has lower or same prices and the items are NEW! Very disappointed CORPORATE really has to change this or look into this. Goodwill gets all that Stuff For FREE!!!!! and they sell it expensive. Jeans used to be 6.99 , dresses 6.99, shirts were 3.99 ...now many jeans are 11.99 dresses vary but usually 14.99 and shirts are about /8.99/9.99. RIDICULOUS!!!!!! PLEASE CHANGE PRICES BACK TO THE WAY IT WAS YOU GET all the stuff for FREE!!!!! And like I said you can find same items at a store BRAND NEW FOR CHEAPER.
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October 2023 by Mrs Russell
Cons of this Goodwill:1. When you buy clothes you only have 3 days to exchange them they will not refund you.2. No fitting rooms because they have removed them.3. The drop off location in the back is over flowing with items and they are rude the donation attendants.4. The prices are very high and unreasonable.5. One of the cashiers who works there I asked her about the color tag items and why they hardly have any on the sales floor she told me on the color tag days the merchandise associates throw out all the color tags of the day and leave hardly any on the sale floor which is why they are so hard to find for customers. When I asked the manager she was rude about it and she told me that’s Goodwill policy and they have to follow it so call corporate if you don’t like the rules.6. I did and corporate told me they were not supposed to toss the color tag items they will be looking into this location.
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September 2023 by Catherine Murphy
goodwill is a total grift. most things are grossly overpriced, and i wouldn't be surprised if they were changing tags for "color of the week" items because i find very few. and to take away the dressing rooms and only offer a three-day exchange window with no return option? disgusting. it's supposed to be a charity but it's become more expensive to shop here than anywhere else.
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September 2023 by UNKNOWN
It’s not just this dress they are plenty of items that are over priced. (View photos)Are they really acting in “goodwill” or is there someone in the company that needs a new yacht
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September 2023 by Kevin Price
Not only they are selling used clothes that are relatively expensive but now they tore out the dressing rooms to try things on. Are they that scared that poor people are stealing things? Their policy now is you have 3 days to return but you can't get your money back except get an exchange. What if you can't get there or have no substitution! People will be trying clothes on in the aisles! Yikes!
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August 2023 by Jessica Smith
Came here and found so many Halloween things! At check out Melinda was absolutely wonderful. Always smiling and providing great customer service. Love this place!
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August 2023 by benjamintheking 25
It’s a great goodwill don’t get me wrong but man this place dusty I was sneezing but great service non the less
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July 2023 by Lilly Sanchez
This location has very poor management. The items are so overpriced and many of the items are damaged. If you visit Goodwill in Spring Hill Fl for example..all mugs..coffe mugs $.90. This location $4.99 and up. Whoever is doing the pricing has lost their minds. Sometimes the Goodwill price is more than the original price. I will say the cashiers are typically nice but that's it!
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July 2023 by Alexandra Allen
This goodwill is has terrible people running their donation drop off. I came all the way from Deltona to drop off a leather couch and before we could even show them the couch a younger lady with a short hair cut said that she would not take it because it was wet and we had just hit a very light sprinkle on the way to drop it off. I could understand if it was soaking wet but it wasn't at all and she would have realized this if she would have given me a second to say something but she was very rude and should not be working with people at all if she hates her job!!!! I will never take anything there again!!!!
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July 2023 by Stephanie Tipton
Maybe it’s just because I’m from out of state, but the prices at this goodwill are shockingly high. I was shocked to find out that there were just several pairs of shoes priced as high as 70 dollars. They definitely know what they’re selling here and price accordingly. If you can find something that’s excellent then it’s not that bad.
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June 2023 by Deb Burk
A huge shopping area, well organized and clean. The left side is women’s clothing and I found several items that were like new and just what I needed while visiting family. I had forgotten to pack long sleeve tops and a jacket. What a great, quick place to find what I needed for my trip and will hang onto for a few years!
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June 2023 by Lenie G
I have been to this location several times and, usually, I have a good experience. I have made donations and shopped there. The associates are generally friendly and helpful. Today, however, I was not treated with respect. I pulled up in the back to make a donation. A senior man with a heavy accent charged over to my car, waving his arms, pointing and shouting, “No! No! Go back!” If I was wrong to pull up where I did, it was my mistake. There was no reason for him to behave that way!
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May 2023 by Johnny Russell (echojohnny)
I love the store you never know what they're going to have from day today
