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May 2023 by Kyle M.
I was in the other day and I'm a frequent customer to this store. Every single time someone is there to greet you as you walk in. The managers here are on another level of efficiency. I'm writing this review for Jacob the other day who (from the Scanning Center) could tell the cashier was busy and called me over to get checked out quicker. Furthermore, offered to not only check sale prices but asked to make sure I had the extra 5 mins to do so. 11/10 Jacob, you're a boss.
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February 2023 by Google user
I came in to use the printers and i'm not sure if its just my fault because I didn’t have my glasses but the employee only area of the printing section is not clearly marked. I was in there for about 5 minutes before I had to call over an employee over who then stared at me as if I had my head on backwards and rudely told me I was in the employee only section. I apologized profusely and explained that I had never been there before and I wasnt sure where to go. She pointed me in the right direction and then gave extremely vague directions on how to use the self-service printer. While I was figuring out how to use it, a couple came in and attempted to use the employee only computers which she corrected them in the same way, so I know it wasn’t just a me issue. They looked extremely confused at the self-service printer and if I wasnt in a rush I would have helped them myself because she gave them no instructions and left to chat with her all 3 of her coworkers on the other side of the store. Im giving 3 stars because I was able to go in and do what I needed to do but their customer service really needs some work.
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November 2022 by Alex Baker
I came in to use the printers and i'm not sure if its just my fault because I didn’t have my glasses but the employee only area of the printing section is not clearly marked. I was in there for about 5 minutes before I had to call over an employee over who then stared at me as if I had my head on backwards and rudely told me I was in the employee only section. I apologized profusely and explained that I had never been there before and I wasnt sure where to go. She pointed me in the right direction and then gave extremely vague directions on how to use the self-service printer. While I was figuring out how to use it, a couple came in and attempted to use the employee only computers which she corrected them in the same way, so I know it wasn’t just a me issue. They looked extremely confused at the self-service printer and if I wasnt in a rush I would have helped them myself because she gave them no instructions and left to chat with her all 3 of her coworkers on the other side of the store. Im giving 3 stars because I was able to go in and do what I needed to do but their customer service really needs some work.
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November 2022 by Marilyn Burgos Moyett
Excellent ?? customer service. Clean store, very organized, very knowledgeable people and helpful.
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June 2022 by Chuck T.
I had an excellent experience at this location. I am always greeted with a smile and a "Hello" when I enter the store (today's greeter and cashier was Tyler!). Katt was very friendly and willing to help you with anything that you need or questions that you may have.I've never been to a place so organized. Everything is labeled and easy to find. I had to purchase bubble wrap for my package to be mailed, and it was a simple process.They are the best in the area and I would highly recommend this Office Depot to everyone.
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May 2022 by Hilary B.
Staff was so helpful with helping me pick out a desk and chair! Jacob was awesome and even helped us load it all in the car!
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February 2022 by Bianca F.
All five stars go to Katt in photo and printing. She was absolutely phenomenal. She was patient, kind and extremely helpful. She was so busy, but still took the time to go over options with me for making my purchase. My prints were on time and looked amazing. Thank you, Katt. You deserve a raise and truly hope your corporate office sees this review.
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August 2021 by David W.
It's unfortunate currently showing two stars, I simply needed to get in and out needed two pages laminated; The gentleman working that station was all alone but still juggle three or four customers at the same time, enjoyed his hustle; and then an added bonus at the checkout register, gave them my points number, after my four dollar reward... My entire bill was $.58 cents
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April 2021 by TK T.
I went to Office Depot today, while it was raining. As soon as I got out of the car, the associate Anthony came to get me with an umbrella. He walked me into the store, so I could retrieve a cart to bring in several toner cartridges for return. He was unbelievably pleasant and helpful the entire time. I have been having issues with my laser printer, so Anthony provided a knowledgeable series of suggestions, that could potentially fit my needs. He recommended a Canon product, due to the toner going on sale regularly. He also recommended that if I could wait, I should, since his suggested product routinely goes on sale, which would save me over $100. Since I had so much toner for my now non-functioning printer, Anthony actually recommended that I either get my printer repaired or try to find a used printer on eBay that would take the same cartridges. He not only listened to my needs, but provided a recommendation that wouldn't benefit Office Depot, but would be most beneficial to me as a customer. I will most certainly be returning for any office supplies that I need!