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March 2024 by Pepper H.
This location seems to have a lot of bad reviews based on employees, so here is a good review based off of wonderful employees! Vana remembers me every time I come in and is always so sweet and helpful! She goes above and beyond to help out. Ashley is another lovely employee that made me feel like I was talking to one of my friends. They truly care about the customer and it shows
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February 2024 by Richy Colon
Good place to get your pet needs! Great staff!
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February 2024 by Debi Allen
Be very careful about taking your pet here. We took our 10 lb chorki here on a Tuesday after he got into a spat with his bigger brother. The spats happen occasionally due to sibling rivalry. There was no broken skin or apparent wounds, but the little guy would cry when petted or when walking. We explained all of this and told them what we were giving him for the pain. To start with we never saw the vet examine him. They took him out of the room. The vet brought him back and said there was nothing wrong with him and got onto us for giving him the canine aspirin for the pain. After 4 days and pup still crying in pain we took him to another vet. He had a soft tissue injury to the back of his neck and an injury to his knee. New vet was very caring and explained everything to us. Said we could continue with what we were giving him for the pain and called to check on him later. I will never take another animal to this place. I put in a complaint to their main office and haven't heard a thing back. Makes me think they really don't care about your fur babies.
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February 2024 by Lura Francoeur
Staff was knowledgeable. I was able to get a better food for my dog
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February 2024 by Alex
Vets and technicians are always extremely helpful and kind. They are busy but still make every effort with all the pets that come through the door. I love the attention this location gives every patient.
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February 2024 by Daisy Torres Tineo
Ordering online and pick up was so easy
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February 2024 by John Rice
I had a horrible experience at Petco. I gone in to buy some fish and the young man spoke to me like I didn't know how to take care of them He told me that he doesn't sell his fish to anybody. Then I question them to buy some more fish. And he told me that I wasn't allowed to buy any more fish because it takes 20 minutes to bag them all up. So I need to come back after I buy my first too
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February 2024 by Lynne Renaud
On February 3,2024 I witnessed one of the groomers being very rough while grooming a dog! I was waiting in line to make a return. The dog yelped a couple of times. I could see that she was frustrated. I would NEVER bring my dog to get groomed there! A word of advice to the groomer choose another profession! These are our fur babies!
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February 2024 by Sandra Osnos
Always well informed staf and a great variety of products!
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January 2024 by Chris
After a little innocent petco went above and beyond to make up for a fish that I lost and a misunderstanding. Thank you guys!
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January 2024 by Terry Mennche
Attentive great vets and techs
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January 2024 by Jolyn1962
Well organized store but found a limited selection of dog collars. Didn’t find a pink, nylon, double thick, reflective threads and metal closure for my dog. Ended up buying on Amazon. Thanks for being local.
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January 2024 by Tameka Alvarez-Merritt
Very clean Workers are friendly
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January 2024 by AJ
Petco really needs to change their policy about requiring a barcode if you’re purchasing prescription cat food that has to go through their vet. I’ve purchased C/D Urinary multicare multiple times without them ever needing a barcode on their app at multiple locations, including this one.To make a long story short, I get a 17.5lb bag shipped from Covetrus to my house. Sometimes they run behind and I have to get a small bag to hold us over until the shipment arrives. It was not delivered when the company said (which was at the end of the day).I went to this location at about 7pm to get a bag because I literally had no food in the house for my cats.They refused to sell me the food, even though I showed my prescription from TWO VETERINARY CLINICS (one from my old one in another state and one from my current one), had screenshots of appointments from my vet that confirmed all 9 of my cats eat this food. I had all of the contact information handy and told them I could call my veterinarian to get a verbal confirmation. Nope, it wasn’t good enough.The cashier and manager argued with me and insisted there was “no way I had purchased it without a code.” Somebody clearly knows how to override it because this was the first time I’d ever been told of that policy in the 10 years I’ve been buying this cat food. What made me even angrier was that they knew all veterinary offices close to us were closed and my cats had no food until the next morning. They pretty much just shrugged and said, “Sorry.”I walked out of the store embarrassed and in tears because I felt like I had failed my animals. I understand policies are there for a reason. I understand you have to see a prescription but there has to be a way you can either look at someone’s proof and override the barcode or have a vet on call that talk to you because this should not have happened.I’ll come here for mice for my snakes but nothing else. This experience left a bad taste in my mouth.
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January 2024 by Scott Gregory
Had what I needed.
