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February 2024 by Dayle Stevens
Very nice and helpful, service with a smile.
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October 2023 by Amanda Floyd
Great customer svs, we delt with Keith and he was a pleasure
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February 2023 by Colleen C.
I've have 2 charges on my account. I'm unable to dispute them because there are still pending. Also, I couldn't speak with customer service during the weekend because it was too late. I liked PNC but I'm thinking of going somewhere else.
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January 2023 by Debbie Cerankowski
Best bank ever, and the employees are fabulous. We have dealt with the same bank for over 10 years
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August 2022 by Carmelo Ortiz
It is a very good bank ?they have everything you need for your home ?and family ?and financial services and needs and very friendly customers service and respect. ?
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January 2022 by Zac
Gloria and Keith are super friendly people. Very helpful, looking out for the average bank user
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April 2021 by Digital Virtuoso
Very very unprofessional! Gave us the wrong information. We ended up going to DeLand all of our questions where answered.. this place needs new management
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November 2020 by Hans Wirt
Tried to open an account but couldn’t because I was too early for an appointment. When most other banks are allowing people to enter their lobby without a scheduled appointment, PNC chooses to turn business away. I don’t see this bank lasting very long. Poor business practices, I just went to Wells Fargo and they didn’t turn me away!
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November 2020 by Eric H.
My wife and I had to deal with some frustrating mortgage concerns the day after my mother-in-law's passing, so feelings were "raw." Keith was both kind and compassionate. He's stayed in touch throughout the week and gave me confidence that it would work out correctly. Thank you, Keith!
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July 2020 by Eric Donahue
I arrived at the drive thru to set up a wire transfer at 2:45, as I was told this did not require an appointment and could be handled through the drive thru. The teller seemed confused and directed me to the front parking lot to wait for her manager to be back from lunch. I waited patiently until 3:30 before calling the WP Ball Blvd branch. Speaking with the Sanford branch they didn’t have a clue as to why my service wasn’t taken care of at the drive thru. Long story short I drove the 15 minutes to the Sanford location and completed my wire transfer in less than 10 minutes. Thank you so much much Shelly! I will not be back to the Orange City branch.
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February 2020 by Kristi B
If there was a way to give no stars I would... The branch in Orange city is discriminatory and there is no way to deny it. My father’s caretaker has been cashing the same check for six years and up until six months ago there was no issue. We have done everything asked as well as taking a man with dementia out in order to cash his check each month. The funny thing is we went to another branch and were treated with respect and given no issue... Please explain to me how this is not discriminatory!
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February 2020 by Kristi B.
If it was possible to give less than one star I would. My father is a disabled veteran who has a 24 hour care taker . she has been taking care of him for six years. For the last few months they have gotten nothing but problems cashing a check written from his account. The manager Shannon failed to communicate properly what the issue is and instead comes up with something different every month in order to give them a hard time. In my opinion it is a personality clash with the caregiver or straight up discrimination because they can go to any other branch and be treated with respect. PNC as a company is phenomenal it is just a shame that this one branch brings down what they are trying to represent.
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May 2019 by Miguel Ramos
Teller at drive through stole deposit money and store cameras didn't see it happen but refuse to show tape. Avoid at all costs!
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December 2018 by Jason Walsh
Somebody keeps peeing all over the ATM by the front door. If you love urine, this is the branch for you!
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October 2018 by Melinda Adams
Been there twice MONTHS apart and had the same issue of not being able to get my debit card printed for my name change. Then was told that we must be bad luck since it hasn't happened in the last “month†the new guy has been working... don't appreciate being called bad luck when their machine malfunctions! Really has me considering switching banks so I'm not such a burden. Smh
