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July 2023 by Daniel Seoane
They are only looking to make a quick buck and will not be transparent at all to make sure you pay the most money. I have spent MONTHS trying to cancel paying PMI on my mortgage and they’ve made it as difficult as possible to do this. I am a severely disappointed customer after 4 years. If you’re looking for a credit union I’d suggest looking elsewhere.
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May 2023 by roller finder
Do not even try to get a hold of this bank on their toll free number unless you plan on staying on hold for an entire afternoon! Absolutely disgusting. When you are on hold for over an hour this is totally unacceptable. They also make it impossible to reach a local branch. Not everything can be done online even though this is what they expect of you.
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April 2023 by Dawn Pierce
Out of all the banks I have been with I have never had any problems no matter what with SCCU. Friendly and helpful no matter what I may need.
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April 2023 by Alison B.
I cannot recommend Space Coast Credit Union. They have very deceptive protocols, not to mention unpleasantly condescending telephone customer service. And on a side note, why the creepy electronic 'on hold' music that's played repeatedly on a loop?My husband and I went to the Woodland Ave, Deland branch, transferred funds from his account to mine and as expected were informed by the teller that the funds would be available at once. Several days later I received an email to state that for 'loss prevention' purposes there would in fact be a ten day hold placed on said funds, this despite both accounts existing at the same bank and branch. There was no further explanation nor a way to contact Melissa Guzman who apparently made this random and very inconvenient decision. To make a long story short, I will be moving my banking business elsewhere.
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August 2022 by Symplelife
Space coast is definitely not a convenient credit union that I would refer to friends and family! Lack of Communicating from the loan department which was very frustrating!! I visited the Walmart location and didn’t like the customer service from Abigail..let’s stop talking about your personal life and acknowledge the customers!
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November 2021 by Tina Kirby
I was treated with great customer service. Everyone there was very pleasant and helpful. Always loved credit unions and space coast credit union is awesome. Took very little time to open an account,with very little money to start. They also report to all 3 creditors. Highly recommend this bank.
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November 2020 by Caterina Sinopoli
I've been a member for a long time and had multi car loans with space coast and I love everyone that works there but since June of this year I had chances insurance and brought my new insurance so my loan payments would not go higher and now nothing has been done to chance my insurance information and now my car payments are higher but I will not pay anymore to space coast on my loan only what I am suppose to pay !! Its not all the stress in this frecking world with this covid-19 now I have to deal with this!
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October 2018 by Autumn Holt
Don't have to call Space Coast Credit Union very often. Just called and spoke with Charlene today regarding a deposit and she was very detailed and went above and beyond to see if there was any additional ways to deposit a cashier's check. So thank you Charlene you are one of the reasons why I love this Credit Union.
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October 2018 by Terri M
Staff does not create cue line for customers. Three customers cut in line in under five minutes!!!! Staff does not verbally communicate with customers to welcome who's next!!! I spoke up that we were cut in line and staff did not correct problem. Will not be returning!!! And will most likely cancel accounts here!!!
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November 2017 by Ronald Alicea
Great service, specially Matthew :)
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September 2017 by Chuck Hankins
No longer accepts real deposits. Just photos. Doesn't work. Good credit union? Not.
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July 2017 by Teresa Owens
Friendly staff and great service Cara is awesome
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July 2017 by Joseph Reno
Awesome staff
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November 2016 by Demetria Harrison
i have been having problems for weeks, with my Credit card. I hope that i can get it resolved soon.
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October 2016 by Latasha Collier
Every time I go to this location the staff is very pleasant. So happy to be able to bank with them. Best bank I've had in years.
